Real Estate Success

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Your Business Plan: How to Spend your Marketing Dollars

December 16th, 2020

During December, I’m focusing my blog on business planning, as well as in my managers’ blog, Management in a Minute. Look for ready to use checklists, processes, and systems. Let’s make awesome plans for 2021!

Today, real estate agents capture much more of the gross commission dollar than ever before. At the same time, they must become real businesspeople, because they must allocate some of these dollars to marketing—to increase their business. But, how do you know how to spend those marketing dollars?

Here are two basic principles of marketing dollar allocation

Principle One. Spend a proportional amount on your best source (s) of business—it will beget more business (your best source of business is from your past clients and people who know and trust you).

Most Agents are Not Spending Their Marketing Dollars Right

A recent study showed that agents spent the largest amount of their marketing dollars on direct mail, advertising, and the Internet. Yet, the majority of their business came from traditional ‘people to people’ sources

•Referrals
•IVR Technology (interactive voice response)–the only ‘technological’ lead generating source
Repeat Business
•Open Houses
•FSBO/Expired Leads
•Face-to-Face Networking

Do you know how much you spent on your best source of business last year?

Only one percent of the agents do. That means they aren’t treating that group of people as a ‘target market’. You must segregate your best sources and allocate funds directly to marketing to them. You must make a marketing plan directly to these people, and attach a budget to this best source.

How much Money Should You Spend?

Principle Two. Spend between 5 and 10% of your projected income on marketing to your best source of business.

Example: If you were to project for next year that you will get 20 sales from your past clients, and that income would be $4000 per ‘revenue unit’ or $80,000, you would allocate $4000 to $8000 to marketing to that source.

Simply reviewing how you spent your 2020 and allocating adequate marketing dollars for 2021 will, in the end, save you money. Also, you’ll have something to measure and adjust.

Your Best Business Planning System

Why not step up to a real strategic plan this year? My system is the only one published internationally for real estate professionals. Check out Beyond the Basics of Business Planning. There’s a program for agents and a program for leadership. Why not create a plan to work for you in 2021?

Categories Business Plan, free business planning, free webinar, Marketing, New Real Estate Agents, Pivot business plan, Real Estate Budget, Real Estate Sales, Real Estate Success, Training, webinar
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Under One Year in Real Estate: What Do You Wish You’d Known?

by Carla Cross

October 15th, 2020

Did you learn what you needed to know before you leaped into the business? If not, what do you wish you’d known?

Under a year in #real estate sales: What do you wish you’d known?

You’re excited. You’re ready. You want to sell real estate–for a number of reasons. You’ve read the books on how to become gazillionaire real estate agent. All good. After we start selling, however, we find that there’s more to the story than getting a license and waiting for that multi-million dollar career to appear.

I’m updating and publishing a new edition of my eBook, Launching Right in Real Estate: What They Won’t Teach You in Pre License School. (available by December. Email me at carla@carlacross.com or give me a reply here with your name and email address and I’ll reserve a book for you: $24.95).

In the book, I give plenty of advice and information to those thinking about a career in real estate to save the heartache many agents experience through lack of information or wrong decisions.

Having interviewed hundreds of prospective real estate agents, I found the many areas where they need information–and where they get misinformation. I also quote successful agents on #how to succeed fast in a real estate career. I address #how much money can you make–and when, #how to be successful selling real estate fast #how to get a real estate license, and #how to choose the right office for you.

What Do You Think?

In this edition, I want to include quotes from agents under a year in the business on what they wish they had known prior to making the decision to

sell real estate
join a particular company
start a team
take specific advice that they found out was bad for them

Finding Your Way Through The Interview Process

Unfortunately, in the #real estate interview process, most prospective new agents aren’t informed or questioned. They’re just sold. Were you ‘sold’ but not questioned or informed? What would you do differently during the interview process?

(By the way, my book has the #five most important questions to ask in the interview, and the 76 areas you should choose from and ask questions about to assure you’re getting the full story–not just a sales pitch.)

Provide That Hard-Earned Advice

Would you help me by replying with your advice to prospective real estate agents? If I choose to quote you in the book, I’ll provide you a complimentary copy, of course.

Thank you for raising the standards of our real estate industry.

Categories expectations, goals, Launching Right in Real Estate, new agents make money, New Real Estate Agents, Real estate as a career, Real Estate Sales, Real Estate Success
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Magic Takes the Shot: What Magic Johnson can Teach Us about Business Success

by Carla Cross

September 22nd, 2020

Magic Johnson on business success — What does your real estate sales business have to do with Magic Johnson? Everything…..

I can’t do it. It’s someone else’s fault. If only….I’ll never be able to. I tried that once. It didn’t work. It won’t work for me. Give me (you fill in the blanks) or else I can’t succeed.

You’ve heard all these reasons why someone can’t succeed. (Makes me depressed just reading this list.) So, it’s refreshing to hear someone speak about how to succeed—with no excuses. I don’t mean that we all don’t at times need a hand up. But, those are the few times. They don’t become our mantra.

You know who Magic Johnson is: College and pro most winning basketball player of our generations. What you may not know is that he is as successful—or more successful—as a businessperson.

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I just watched a video where a UPS executive interviewed Magic. Here are some of Magic’s insightful comments.

Dream it First to Live It

At age 16, Magic was a janitor while in school. He would go sit in the CEO’s chair and pretend he was the CEO; giving orders, making decisions, acting like a CEO. He said he always wanted to be an entrepreneur, not just a basketball player. Look what happened.

What are you dreaming? How fast do you hold onto that dream?

On Not Giving Up

As Magic transitioned from famous, successful pro basketball player to businessman, he thought his fame would magically open doors and make him successful. He found it opened doors (they all wanted to meet him), but, it didn’t get him the funding he needed to expand his business. He was turned down ten times before a bank took a chance on him.

How tenacious are you? My observation is that most of us give up just before we get success. Look at your heroes in any field. How tenacious were they?

Network and Lead Generate and Learn

Magic wanted to find out what was important to prominent people. He got the list of Lakers season ticket holders, and called up to 50 a day. Many met with him, and several became investors with him.

Are you lead generating with tenacity? Are you networking with curiosity?

Tailor to your Target

Magic was an early investor in Starbucks, and has over 125 Starbucks locations today. He met with Howard Schultz, the founder and then president, and told him he needed to tailor his Starbucks businesses to his clientele. You can imagine where Magic wanted to place his Starbucks. He told Mr. Schultz he didn’t want the music that was in most Starbucks stores. He wanted Michael Jackson, Beyonce, etc. He didn’t want scones. You get the picture.

Are you targeting your marketing to your audiences?

Hire and Work with the Best

Magic says, if you find great talent, you don’t need to micro-manage them. This comes from his experience as a basketball player.

Are you affiliating with the best? What’s your screening process to find that right person for your team?

Shine Your Light on Others to Succeed

As you help others succeed, you’ll succeed. Magic says his reason for being in business is to help others. He’s helped thousands of minority business people launch businesses. This comes, too, from his experience as a basketball player. His mentoring others resulted in more success for everyone.

Are you providing a hand up to qualified, determined talent?

Learn from Everyone

Magic believes everyone has something he can learn from. He values each person and seeks their contributions. He says he loves to learn and he’s constantly learning.

Are you learning from those you’re around? What’s your attitude about learning?

Add Value

Magic believes the secret of business success is to add value. When he meets with someone, he thinks about how he can add value for that person.

Are you adding value to those you work with, coach, or teach?

Do You Have a System to Select Team Members?

Check out Your Blueprint for Selecting Winners.

Giving Up is NOT an Option for You!

by Carla Cross

September 2nd, 2020

Boy, have things ever changed! Real estate sales is not for the faint of heart. You’re in it: Keep going!

Giving Up is NOT your option–I hope!

Did you think, when you went into real estate, that you’d sell a house the first month? Well, according to my survey in my eBook, What They Don’t Teach You in Pre-License School, the majority of real estate agents thought just that! However, you’ve found that’s probably not the case. So, what will you do now? Give up, or persevere?

If Giving Up is Not Your Option….

What if there’s a magic measurement of success? Would you be willing to meet that measurement? You know that the Beatles attained pop music mastery. You know Bill Gates did the same with technology. But, did you know what they have in common-and that you may have, too?

The Simple Answer

Before I tell you that, let me share something that happens to me often. I’m a pianist-and have been a musician since I was four years old. In my speaking, I often tickle the ivories-just a little, of course…..Invariably, someone comes up to me and says, “I’ve always wanted to play the piano.” I tell them, they certainly can. How? here’s the simple answer:

Practice one half hour a day for one year. You’ll be able to play well enough to play pop tunes at parties, lead those sing-alongs, and wow your friends.

You’ve heard the old chestnut, Practice Makes Perfect. I certainly know that as a musician. But, how well do we apply that principle to our business lives? Is this something that is a key to our attaining our goals? I think so. Read on.

The Commonality between the Beatles and Bill Gates

In his fascinating book, Outliers, author Malcolm Gladwell studies performers–from Mozart and the Beatles to Bill Gates. The commonality he found was that high achievers spent an average of

Ten thousand hours practicing and honing their craft to get to mastery

In other words, it isn’t just talent, it isn’t just circumstance (although Gladwell points out being at the right place at the right time is important, too)–it is just slogging it out, practicing your craft, logging in ten thousand hours.

The Beatles: Having to Work Seven Days for Eight Hours a Night Was the Best Thing that Could Happen to Them

When I read that the Beatles played in Hamburg 8 hours a night, 7 days a week-for 2 years, I instantly felt tired! I know what it’s like to play piano bar for hours! But, the Beatles said that experience was key in making them the performers they became. In an interview, John Lennon said, “We got better and got more confidence. We couldn’t help it with all the experience playing all night long…..we really had to find a new way of playing.”

Bill Gates: Practically Living at the Computer Lab

Gates describes his early years: “It was my obsession….I skipped athletics. I went up there at night. We were programming on weekends.”

Isn’t There a Shortcut?

For those of you who have never attained high performance, you don’t–and can’t realize the importance of practice. You may think that it’s just a matter of talent or luck. But, haven’t you known extremely talented people who just extinguished themselves like a flaming rocket? Haven’t you known people with all the advantages who just didn’t attain what you thought they could-or should? Of course.

Are You Willing to Put in those Ten Thousand Hours to Excel?

From the many examples in Outliers, and from my own experiences as a pianist (I have a degree in piano performance and a master’s degree in music theory), I know that practicing your craft provides the only true competence and confidence.

You don’t gain mastery by talking about it. You don’t gain mastery by someone trying to motivate you. It’s practice.

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So, get out there, and practice and perform. Rack up those ten thousand hours, and you will achieve your goals. If the Beatles and Bill Gates didn’t take shortcuts, we shouldn’t try it that way, either. Isn’t devoting enough time to your goals important enough to you to feel the joy of attainment-of mastery?

Perfect Practice Makes Perfect

Personal note to you: Be sure you’re practicing the right things the right way. You can put in 8-10 hours a day and get nowhere if you’re practicing the wrong way. To be sure you’re practicing right, use the right start-up plan. My online training/coaching program, Up and Running in Real Estate, will work for you!

Ten Traits Needed to Succeed in Real Estate Sales

by Carla Cross

August 27th, 2020

You may have heard ‘you’re a great talker’. You’ll do well in real estate. Think that’s true? Think again!

Here are the ten traits I believe are needed to succeed in real estate sales. If you’re thinking about entering the wide, wonderful world of real estate, you’ll benefit from reading my list.

In my three+ decades managing and owning real estate offices, I’ve interviewed hundreds of potential real estate agents. I’ve watched many thrive–coming into the business quickly and making money fast. And, some I’ve watched fail. From these observations, I know the qualities that assure success.

Here’s the list that I came up with for my eBook, What They Don’t Teach You in Pre-License School. Some of you reading this list will already have been selling real estate. So, read this list and ask yourself: “Which of these qualities is very strong in my character? Which needs ‘shoring up’?” To succeed fast, or move to the next level in your business, you must exhibit these qualities in your sales and sales management behavior.

1. High Personal Initiative

Your success depends on your being able to create business and implement it on your own, with relatively little monitoring. If the interviewer tells you he/she’ll give you leads, I’d suggest a polite ‘thank you’ with a quick exit. Why? Because no one makes much money waiting for leads from anyone (and someone will be taking part of the commission for the lead, too). Another word for this is “self-starter”. No one is going to call you to force you out of bed!

2. Tenacity

Only those who “stick with it” will win. Plan on dedicating one year to establishing your business. Plan on spending at least three to five years building the kind of business you want to have as a ‘mature’ business. If you’re getting into real estate just to see if it’s for you–don’t bother. Chances are you won’t have the tenacity to do the tough work, and take the rejection needed to build a career.

3. Mental Toughness

A positive mental attitude is essential. Others who give up easily will try to influence the tenacious, mentally tough individual to also give up. It takes courage to keep going in this long-term business. You’ll get much more rejection than you ever expected. Those who keep going in spite of that rejection succeed.

4. Belief in Oneself

We each have to know, inside ourselves, that we are capable, that we have the talent and the tenacity to succeed, and that we can depend on ourselves. How are you motivating yourself today to reach higher levels in your business? Do you have a deep belief in yourself?

5. Willing to Take Direction and Be Accountable to Your Goals

Real estate is a constantly-changing field. Those who win and keep building stronger businesses learn new skills and apply them constantly. They also hold themselves accountable to their goals, and let others hold them accountable, too. They gain a coach early in their career, take skills classes, and keep getting better–not just to make money, but to take pride in how they do business.

6. Enthusiastic

A joy in doing, and a desire to accomplish shows itself in an enthusiastic attitude. Does your enthusiasm show to your clients? To your fellow agents? No one enjoys working with a ‘downer’. No one will help someone who constantly tells the helper, “I tried that once. It didn’t work for me.” Guess what: You won’t get any more help!

7. Creative

In today’s marketing-oriented world, an agent must be truly creative to design marketing where he stands out as valuable and different. How have you demonstrated your creativity?

8. Able to Communicative

Writing skills are a necessity today. Our sophisticated target markets are well-educated. Effective verbal communication is also paramount to success. Do you need to polish your communication skills?

9. Team Player

The preservation of our office spirit and cooperation is very important. We are all more successful together. What are you giving back to your team mates? Are you ready to reciprocate help? Are you ready to grow by contributing? You’ll get much further by contributing, because others will be compelled to help you.

10. Technology-savvy Enough

Notice I said ‘enough’. You don’t have to be a tech genius (in fact, too many of those types stay buried and married to their computers!). You do need to be able to use the basic technology available to fill out forms, market, use social medial, and communicate with your clients.

I’ll bet you can add to this list. Write a comment here and tell me what you think is an important quality in a successful real estate agent.

Don’t try to go it alone. Developing your traits and skills is so much easier when you’re in a proven program. Get the skills, coaching, accountability, and business plan you need to succeed. Check out Up and Running in Real Estate.

Categories accountability, attitude, Business Plan, Coaching, communication, expectations, goals, income, lead generation, new agent business plan, New Real Estate Agents, online training, Real estate as a career, Real Estate Sales, Real Estate Success, team, Training, Up and Running in Real Estate
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What Your Manager Should Expect from You

by Carla Cross

August 20th, 2020

What should your real estate manager expect from you?

When you interviewed, I’m sure you had a list of what you wanted in a real estate manager. And, I bet you asked your manager what that manager and company were going to do for you. You were probably asked how much money you wanted to make, and had a discussion about that.

At the same time: Did you find out what the expectations were from you to the company? I’ll bet not. So, in these next two blogs, I’ll tell you what I think the agent should do for the company. Why? To get the best from your manager, you must give your best. It starts with expectation sharing, and sets the stage for a successful agent-manager relationship.

Bottom line: Matching expectations mean you’ll make more money because you’ll have the support you need to succeed at the level you desire.

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Good Managers: Always Working on Getting Better

Managers study how to attract and keep agents. They learn how to do recruiting presentations that they hope are mesmerizing to their candidates–so mesmerizing that they’ll say yes when offered a position in the company. They don’t rest on their laurels; they hone their skills so they’re better managers, trainers, and coaches. In other words, good managers are always working on how to be better resources, coaches, and trainers for their agents.

Here’s my job description of a real estate manager.

How does it compare to what you observe your manager doing? In my opinion, this is what the best real estate manager does to nurture the development of his team and make a profit.

What’s the Company Getting from You?

My eighth grade teacher, Mrs. Taylor, was truly memorable (in all ways….). She had wonderful sayings that she would drop on us at opportune times. These either kept us attentive or scared the you-know-what out of us! They included, “Time passes. Will you?” and “To each his own, as she kissed the cow.” (Well, some were better than others).

The saying I’m remembering now, though, was, “Turnabout’s fair play”. In other words, if you mess with Mrs. Taylor, you will get the appropriate treatment! And, if you cooperate and get your work done, you’ll get appropriate treatment, too. So, let’s apply that idea to the relationship and expectations of agents and managers.

Did You Exchange Mutual Expectations in the Interview?

The real estate industry is the only industry I know that hires with a “trust me” from both the manager and the agent. No mutual expectations here, just promises! It may have worked in the past, but it won’t work in the future. A pivoting market means we’ll have to do things differently. Managers should have a list of what the manager and company will do for the agent–and what is expected from an agent. This is the Mutual Expectations agreement. As a new agent, you should have gone over that agreement in the interview. (There is an example mutual expectations agreement in Up and Running in 30 Days, the new agent’s business start-up plan).

Consequences of the Mutual Expectations Agreement

Managers are constantly concerned about retention. Providing a mutual expectations dialogue and agreement is one of the best retention tools in the world–hiring agents who promise to go to work! Experienced agents love the fact that the manager is not hiring deadwood to just get in their way and pull down the reputation of the company.

What’s In It for the New Agent?

For my eBook What They Don’t Teach You in Pre-License School, I surveyed hundreds of agents in the business less than three months. I asked them, “What number of transactions do you have to complete in your first year to avoid being terminated?” 71% did not know! Now, would you take any job where you didn’t know the expectations? Yet, most managers avoid telling those expectations–if they have them. And, agents avoid asking because they don’t want to know.

However, if you don’t know what’s expected of you, how will you know if you’re achieving? How will you know if the start-up plan your manager is using with you (your manager is using a start-up plan, I hope….) will get you to your goals?

Lack of Expectations Is a Bad Thing…

If your manager didn’t discuss expectations with you, what does that mean? Probably that anything you do will be okay. That is, you can fail. You can fail to achieve your goals. You can avoid doing the work that needs to be done–and there are no consequences. You know that’s not a good thing. So, if you don’t know those expectations, go to your manager right now and get them. That’s a good thing!

Are you getting the guidance, support, and start-up plan you need to succeed? It takes much more than training and advice to be successful in real estate. Check out the program that’s proven to get results, because it’s a real business plan, supported with training: ***Up and Running in Real Estate.***

Categories 5th Edition Up and Running in 30 Days, action plan, Business Plan, creative training methods, expectations, new agent business plan, new agent online training, New Real Estate Agents, Real Estate Sales, Real Estate Success, Up and Running in 30 Days, Up and Running in Real Estate, What They Don't Teach You in PreLicense School
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How to Make More Money in Real Estate in Less Time

by Carla Cross

August 12th, 2020

Here’s how to make more money in real estate in less time. When would-be agents investigate real estate as a career, they ask questions like:

Is a career in real estate worth it?

How much money can I make in real estate?

To answer those questions–and to sell books–you’ll find dozens of books titled ‘how to make a million in real estate’ or ‘how to be a real estate superstar your first year in the business’. You’re lead to believe anyone who goes into real estate is bound to make gazillions–fast. (Have you seen the myriad of TV shows where those beautifully dressed agents show $10,000,000 homes to adoring clients? It looks so glamorous and easy!)

Caveat: There’s one book for the seasoned real estate agent that really does lay out a concrete path to making, and then profiting a million dollars in real estate. By Gary Keller, The Millionaire Real Estate Agent is based on studies of successful agents and systems proven to produce those results. If you read it, you will discover that this means setting long-term goals and working like you owned a business (you do) for years!

The sad truth: Few agents make a million dollars. The really sad secret: Over 50% of new agents fail to make it through their first year in the business. There are a myriad of reasons. From interviewing and hiring hundreds of new agents, and seeing so many start-up plans, I believe the main reason new agents fail–and seasoned agents flounder–is that they are following an activity plan that just won’t work to make them money.

How Most New Agents Launch Their Careers

Most ‘activity plans’ new agents are given are activity plans for failure. (Agents who are floundering are also following these ‘failure-insured’ plans). The proof: According to the last National Association of Realtors’ survey of members, (2019), 54% of agents under two years in the business grossed less than $10,000 (that’s before expenses!). You don’t want to be one of those people.

What One of Those Failure Activity Plans Looks Like

The situation: You’re relatively new at sales. Your sales manager has suggested several activities for you to do:

Inspect listings
Organize your desk, files, books, etc.
Review forms
Attend orientation
Get your multiple keys; go to Realtor orientation; attend your multiple listing service orientation
Attend your office training

Following directions, you dive into all these activities, excited to start your sales career. You’re enjoying looking at pretty homes, and you don’t mind doing the rest of the activities. In fact, you find these activities rather easy to do, and you’re looking forward to the money just pouring in. If this is a successful real estate career, bring it on!

The Problem: Those Aren’t The Activities that Make You Money

But, the money doesn’t pour in. Look back at that list. Do any of these activities have to do with meeting and working with clients? (the only way you’ll ever make money!). Unfortunately, no. It’s all get ready. Now, there’s nothing wrong with organizing and educating yourself–if you only do it for a short period of time! The big mistake new salespeople make is that they keep doing those ‘first week activities’ as a priority for the remainder of their careers. Don’t do that! (Up and Running in Real Estate , my business start-up plan for future successful real estate agents, categories these activities as business support activities).

Why Would Your Manager Give You a Wimpy Activity List?

New agents have shared with me their ‘interview’ questions. They are not really interviews. They’re just sales jobs. The manager’s goal is to say whatever needs to be said to get that license on the wall. Then, the agent receives that wimpy activity list to underscore the thought that real estate is easy, everyone can do it, and you’ll do great without much effort (not all managers, of course, but, failure rates prove this is all too common.)

That List is Pre-Sale Stuff

In real estate, we call new homes that are sold prior to their being finished ‘pre-sales’. I want you to think of that list of six activities as ‘pre-sale’. You aren’t going to start making money until you get, as Up and Running in Real Estate states

on the sales path.

Here’s what that sales path looks like:

*In my Up and Running programs, these activities are called “business producing” activities.

When to Get on That Sales Path

Give yourself one week of ‘pre-sale’ activity. Then, start your Up and Running business start-up plan, so you’ll get a sale in 30 days. That doesn’t mean you will quit doing those six preparation activities. It just means they will take a lower priority to your actually working with and selling clients.

Staying On Track Isn’t Easy without a Great Coach

Assure your success by asking someone (either your manager or a professional coach) to coach you to your plan and hold you accountable. Why? Because it’s human nature for us to slip back into those easy-to-do, low-risk pre-sale or business-supporting activities, because they’re easy and risk-free. Armed with a proven business start-up plan and a coach, you have the right priorities, the right attitude, and the support you need to succeed.

Note to managers: Look at the activities you have the new agent doing in his/her first month. Do these activities include lead generating activities, or are they just keeping the agent busy? Be sure your activity list is a success list, focusing on finding, working with, and selling clients, not a busy-work list.

30 Things to Do While You’re in Pre-License School to Hit the Ground Running

If you’re in a pre-license school now, you know you are getting information to pass the test–not to succeed in real estate. You need an activity plan right now so you can do many of the things that will otherwise slow you down once you’re licensed. Grab my 30 things activity plan here.

New Agents: 10 Questions to Ask Yourself to Make More $$ Faster in Real Estate

by Carla Cross

August 6th, 2020

New real estate agents: Here are 10 questions to ask yourself to make money fast.

It’s estimated that over 50% of new agents fail their first year in the business! (I know. You thought everyone who got a license made $100,000 their first year in the business!).

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New agents blithely think they’re going into real estate as a career, and don’t realize they must treat as a business–their own business–just like you were starting your own clothing boutique or coffee shop. To succeed, you need a different kind of business start–not the kind of start most training programs provide.

From interviewing and training thousands of new agents throughout my managing and speaking career, I’ve observed why new agents’ reality doesn’t match their dreams. Take a look at the questions below. Stumbling agents can’t answer them. In addition, they may be getting no, or little guidance from their managers. Not having the combination of these two things almost assures their failure.

If you’re unsure whether you will reach your goals, (or even make enough money to stay in the business), ask yourself these 10 questions:

1. Do I have a ‘start-up’ plan—a plan that tells me what to do, when to do it, how to do it, and why to do it? (Or, do I just come to the office and ‘go with the flow’)? In your first 30 days in the business, did you have a prioritized action plan based on a successful agent’s day, week, month, and year in the business?

2. Am I waiting for someone to tell me what to do each day, or do I have focus and purpose with my plan? (it doesn’t work to ask your manager what to do each day, and, as a newer agent just told me, your manager answers, “Mail some postcards.” You wouldn’t expect a Starbucks franchise to ‘guide’ the new franchisee that way, and you’re not going to get a business start with that kind of piecemeal ‘advice’!)

3. Do I have a daily schedule that is prioritized with the business actions most important to me to assure I make money? (If you’re just relying on your office for its floor time and meeting schedule, you aren’t in the business!)

4. Do I know the best methods of lead generation—and how to implement them? (You can’t wait for ‘training’ that starts in 3 months to start your business! Well, not unless you have at least a year’s savings and you aren’t desperately depressed when you never make a sale…..

5. Do I know the numbers? (how many contacts does it take to get a lead, how many leads to get an appointment, how many appointments to get a listing, showing, how many showings to get a sale, how many marketable listings will sell) (If you don’t, you are destined to be an ‘on accident’ agent—only selling someone something when the stars are aligned).

6. Do I know how long it will take to get a sale? To get a listing? To get a listing sold? (so you can project your income) (New agents tend to wait, and wait, and wait, to get into the business ‘stream’, thinking that there is no time frame to buyers’ decisions—wrong!)

7. Do I have a method of setting goals and tracking accomplishments in the areas above—so I can analyze my specific strengths and challenges in this business? (Most agents never track what they do, so they don’t know what worked—or why what they’re doing isn’t working).

8. Do I have a budget so I know how much money I should be spending in marketing myself/marketing my listings? Do I know how much money it takes each month to pay my bills and to invest in my business?

9. Do I have someone to talk to regularly, to coach me, to keep me on track, and to help me if I fall off my start-up plan (to keep me from failing)?

10. Do I have a method to keep myself motivated and inspired to keep on keeping on (like a coach or your manager)?

If you can’t answer the questions above with authority and confidence, you need much more business direction than you’re getting now. It’s time for you to get serious about real estate as a business, and grasp a proven business start-up plan and the support you need to assure your success.

Managers: My survey of hundreds of agents under 3 months in the business showed that the majority expected a sale their first month in the business. Guess in what month they are mentally and emotionally out of the business? Month two. That means we must provide a start-up plan with actions and coaching that literally gets agents ‘up and running’, not slowly crawling….

No matter the market, it’s your job to provide them a comprehensive start-up plan and coach them to it, to assure your investment in them pays off—and their investments in themselves pay off, too.

Are You Ready to Drive your Business to Success with Purpose–Now?

Almost all agents get ‘training’. They learn lots of ‘good stuff’. Agents expect their training to launch their real estate careers. Yet, most either get out of the business their first year, or make only 1-2 sales. Obviously, their training didn’t work!

What’s different about Up and Running in Real Estate? Yes, it’s a training program. But, it’s organized as a business plan. You know why you’re doing those activities and you know the results you’ll get. In fact, the principles you learn during Up and Running will guide your business forever.

You get coaching from Carla Cross and you have an opportunity to enlist your manager as coach, too, so you have high support and encouragement.

The result: You make money fast AND prepare your business mind for a long-term, successful real estate career.

See the difference at Up and Running in Real Estate.

Categories 5th Edition Up and Running in 30 Days, Business Plan, expectations, FREE real estate coaching, new agent business plan, new agent online training, New Real Estate Agents, online training, Real estate as a career, Real Estate Success, Up and Running in Real Estate
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Why Most New Agent Training Programs Don’t Get Results

by Carla Cross

July 22nd, 2020

New agents eagerly enter real estate training programs to succeed. Most of them don’t make it. What’s wrong? Here’s a defect in the new agent training programs–whether classroom or online.

Here’s why most new real estate agent training programs don’t get results for those anxious, enthusiastic, new real estate agents.

You’re a new real estate agent. I remember those days as though they were yesterday! Are you as excited to begin your career as I was? I’ll bet you are. So, how do you begin? Where do you get the direction, new agent training, and the support you need? I remember sitting at my desk, watching the agents, and trying to figure out what other agents were doing. Through my observations, I quickly found two things:

1. Most of the agents sitting in the office weren’t selling anything

2. Most of the activities those same agents were doing were not productive activities. (That’s why they weren’t making money). What were those activities? Looking at pretty houses, and attending brokers’ open that had food. Oh, and they were busy ‘getting ready to get ready’ (filing, which today would be playing with tech….).

Where were the successful agents? I soon discovered they usually weren’t in the office! They were out showing properties or listing homes.

What to Do?

By observing these two groups of agents, I decided I didn’t want to be in ‘stay in the office’ group one, because they weren’t selling real estate. I wanted to be in group two. However, I couldn’t figure out how to allocate time to activities, which activities to start with, and how to organize my day to create a successful career.

It’s Confusing

The most confusing thing about starting in the real estate business is that new agents get advice from every direction:

The tech to use
The tech and ‘gizmos’ you must buy
The ‘style’ of sales you must adhere to
The activities to do—and not to do

Unfortunately, most of this advice is probably not in your best interest. It comes from the personal experiences of ‘seasoned’ agents and their natural biases.

Most Real Estate Training Is Not Focused on Real Estate Productivity

You may think that any real estate training program is going to assure your success. All you have to do is learn everything in the program, and you’ll make money. Unfortunately, that’s not true. Why?

The failure of most new agent training programs is due to the fact that they are not organized on a proven new agent start-up business plan.

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There’s no plan for you to follow. There’s no prioritization of activities, no building on the plan, and no method to measure your lead generating, client engagement, and sales results.

Learning ‘Lots of Stuff’ Is Not the Answer

You will learn lots of neat stuff—facts and figures you may find fascinating. However, much of the information you’ll gain will not assure a successful career (look at all those ‘know-it-all’ agents who don’t sell a stick of real estate!). When you graduate from the program, you still don’t know what to do each day, the order in which to do it, why you should do it, and how to measure the results of what you do.

Agents Constantly Looking for the Magic Bullet

Because very few agents have the luxury of starting their business with a proven start-up business plan—designed for new agents—agents have no time management skills. They can’t organize their business and measure results. Instead, they’re always looking for

–what to say to make clients do what they want

–the one tech tool that will do the business for them

–the lead generating funnel (agents pay for those leads) that will assure them gold-plated leads, ready to buy

–the ‘system’ sold by seminar gurus for thousands of dollars, that guarantees them multi-million dollar incomes

What to Look for in a Training or Coaching Program

The magic ingredient is this:

The best new agent real estate training program is built around a business start-up plan.

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What do I mean? Week by week, the program introduces a lead generating source—prioritized just for new agents—gives you the numbers you need to work in that source, and helps you measure results. Now you know, as you proceed through the program, what works for you and how much of that work you need to do to succeed. In addition, the training program shows you how to do each activity. It helps you organize each of your presentations and systems so you have a professional system to follow.

The objective of that special training program is fast productivity, not just knowledge.

Look for the words “foundationed in a business plan for you.”

The training program you choose should not just offer you information. It should consist of a business plan, with specific action items you accomplish each week. Also, it should:

1. Consist of the 4-5 best lead generating activities,prioritized, which you accomplish implmenting during the program

2. Have the training scripts and processes to execute your lead generation and client interactions successfully

3. Always keep you on your business planning track, and help you see that plan clearly with focus on your business

4. Have a method so you can measure your successes, revise your plan, and build a foundation for long-term success.

How did the real estate training you took as a new agent stack up to the four criteria above? Do you need a training program now to get your business on track or back on track?

By the way, online and in classroom training should have the same organization.

Here’s the only training program for new real estate agents foundationed in a proven business start-up plan. This online training program is created for those serious new agents who are determined to get a fast start to success. See it at ***Up and Running in Real Estate.***

Categories 5th Edition Up and Running in 30 Days, action plan, Business Plan, classroom to online training, lead generation, listing presentation, new agent business plan, new agent online training, New Real Estate Agents, online training, presentation skills, Real estate as a career, Real Estate Success, Training, Up and Running in 30 Days, Up and Running in Real Estate
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The Five Big Reasons New Agents Fail

by Carla Cross

July 8th, 2020

new agents don’t know how to start the business! (Who would?) So, they fill the time with what comes easily.

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Do you know the 5 biggest reasons new agents fail? Here they are.

New agents come into the business, excited because they are ‘in business now for themselves’. They don’t have a “boss”. They can organize their time. They look forward to lots of ‘free time’. They’ve also heard one can make lots of money working 20 hours a week. What a dream world! Worse yet, new agents don’t know how to start the business! (Who would?) So, they fill the time with what comes easily. Most of us are afraid of rejection, and fear what will happen if we talk to human beings and ask them to buy real estate from us. So, we stay away from those activities that invite rejection.

What Comes Easily to the New Agent?

We gravitate toward ‘safe’ activities, such as:

get organized–all day
attend classes–all day
preview properties–all week
observe others–all week
do research and follow-up
Play computer and social media

A friend of mine observes that they seem to be “getting ready to get ready”.

The very dangerous thing about agents creating a daily plan without good business-start-up principles, is that they create habits of failure. In effect, they created their own start-up plan—one that assures low production.

Those 5 Big Reasons

1. Wait too long to lead generate–this is the biggest reason of all. They end up with very few leads–and those few leads are poor ones who won’t buy or sell!

Question: When you started your career, in what month did you start lead generating in earnest?

2. Copy other losers–go preview pretty properties, drink coffee, gossip, etc.

Question: How much time did/do you spend in wasting time?

3. Look for someone to provide them ‘leads‘ (no good producer expects leads to be given to them!)

4. Don’t lead generate at all! (They’re waiting for ‘a better way’)

Question: Were you waiting for someone to provide you leads or did you reject lead generating methods for ‘a better way’?

5. Just hate people (these are those who say ‘I like houses; I just hate people’). These are people who shouldn’t be in sales. I surely don’t blame them. I blame whoever hired them for not screening properly. (I know we can’t be right all the time, but we should be using all the tools available to us, like behavioral profiles, to check our interview conclusions).

So, those are my 5 big reasons. What did I miss?

Up and Running in Real State Starts You Right to an Exceptional Career

If you’ve been in the business less than 2 years and you’re not getting the success you deserve, you need to give yourself the gift of this program. All the training, coaching, and supporting documents are online, so you can go at your own speed and go back as many times as you want.

How this program is different: It is foundationed with a business start-up plan, so you learn how to self-manage a successful business, not just do non-prioritized activities. And, there’s nothing else to buy–no extra cards that stay in your trunk! (And, there’s a coaching component for your manager so support you every step of the way!).

Check it out and see how you can reach your potential–and beyond!

Categories 5th Edition Up and Running in 30 Days, action plan, attitude, Buyers, Coaching, expectations, goals, income, Internet leads, lead generation, new agent business plan, new agent online training, New Real Estate Agents, Real estate as a career, Real Estate Sales, Real Estate Success, Up and Running in 30 Days, Up and Running in Real Estate
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