new agent business plan

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New Agents: 10 Questions to Ask Yourself to Make More $$ Faster in Real Estate

August 6th, 2020

New real estate agents: Here are 10 questions to ask yourself to make money fast.

It’s estimated that over 50% of new agents fail their first year in the business! (I know. You thought everyone who got a license made $100,000 their first year in the business!).

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New agents blithely think they’re going into real estate as a career, and don’t realize they must treat as a business–their own business–just like you were starting your own clothing boutique or coffee shop. To succeed, you need a different kind of business start–not the kind of start most training programs provide.

From interviewing and training thousands of new agents throughout my managing and speaking career, I’ve observed why new agents’ reality doesn’t match their dreams. Take a look at the questions below. Stumbling agents can’t answer them. In addition, they may be getting no, or little guidance from their managers. Not having the combination of these two things almost assures their failure.

If you’re unsure whether you will reach your goals, (or even make enough money to stay in the business), ask yourself these 10 questions:

1. Do I have a ‘start-up’ plan—a plan that tells me what to do, when to do it, how to do it, and why to do it? (Or, do I just come to the office and ‘go with the flow’)? In your first 30 days in the business, did you have a prioritized action plan based on a successful agent’s day, week, month, and year in the business?

2. Am I waiting for someone to tell me what to do each day, or do I have focus and purpose with my plan? (it doesn’t work to ask your manager what to do each day, and, as a newer agent just told me, your manager answers, “Mail some postcards.” You wouldn’t expect a Starbucks franchise to ‘guide’ the new franchisee that way, and you’re not going to get a business start with that kind of piecemeal ‘advice’!)

3. Do I have a daily schedule that is prioritized with the business actions most important to me to assure I make money? (If you’re just relying on your office for its floor time and meeting schedule, you aren’t in the business!)

4. Do I know the best methods of lead generation—and how to implement them? (You can’t wait for ‘training’ that starts in 3 months to start your business! Well, not unless you have at least a year’s savings and you aren’t desperately depressed when you never make a sale…..

5. Do I know the numbers? (how many contacts does it take to get a lead, how many leads to get an appointment, how many appointments to get a listing, showing, how many showings to get a sale, how many marketable listings will sell) (If you don’t, you are destined to be an ‘on accident’ agent—only selling someone something when the stars are aligned).

6. Do I know how long it will take to get a sale? To get a listing? To get a listing sold? (so you can project your income) (New agents tend to wait, and wait, and wait, to get into the business ‘stream’, thinking that there is no time frame to buyers’ decisions—wrong!)

7. Do I have a method of setting goals and tracking accomplishments in the areas above—so I can analyze my specific strengths and challenges in this business? (Most agents never track what they do, so they don’t know what worked—or why what they’re doing isn’t working).

8. Do I have a budget so I know how much money I should be spending in marketing myself/marketing my listings? Do I know how much money it takes each month to pay my bills and to invest in my business?

9. Do I have someone to talk to regularly, to coach me, to keep me on track, and to help me if I fall off my start-up plan (to keep me from failing)?

10. Do I have a method to keep myself motivated and inspired to keep on keeping on (like a coach or your manager)?

If you can’t answer the questions above with authority and confidence, you need much more business direction than you’re getting now. It’s time for you to get serious about real estate as a business, and grasp a proven business start-up plan and the support you need to assure your success.

Managers: My survey of hundreds of agents under 3 months in the business showed that the majority expected a sale their first month in the business. Guess in what month they are mentally and emotionally out of the business? Month two. That means we must provide a start-up plan with actions and coaching that literally gets agents ‘up and running’, not slowly crawling….

No matter the market, it’s your job to provide them a comprehensive start-up plan and coach them to it, to assure your investment in them pays off—and their investments in themselves pay off, too.

Are You Ready to Drive your Business to Success with Purpose–Now?

Almost all agents get ‘training’. They learn lots of ‘good stuff’. Agents expect their training to launch their real estate careers. Yet, most either get out of the business their first year, or make only 1-2 sales. Obviously, their training didn’t work!

What’s different about Up and Running in Real Estate? Yes, it’s a training program. But, it’s organized as a business plan. You know why you’re doing those activities and you know the results you’ll get. In fact, the principles you learn during Up and Running will guide your business forever.

You get coaching from Carla Cross and you have an opportunity to enlist your manager as coach, too, so you have high support and encouragement.

The result: You make money fast AND prepare your business mind for a long-term, successful real estate career.

See the difference at Up and Running in Real Estate.

Categories 5th Edition Up and Running in 30 Days, Business Plan, expectations, FREE real estate coaching, new agent business plan, new agent online training, New Real Estate Agents, online training, Real estate as a career, Real Estate Success, Up and Running in Real Estate
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Why Most New Agent Training Programs Don’t Get Results

by Carla Cross

July 22nd, 2020

New agents eagerly enter real estate training programs to succeed. Most of them don’t make it. What’s wrong? Here’s a defect in the new agent training programs–whether classroom or online.

Here’s why most new real estate agent training programs don’t get results for those anxious, enthusiastic, new real estate agents.

You’re a new real estate agent. I remember those days as though they were yesterday! Are you as excited to begin your career as I was? I’ll bet you are. So, how do you begin? Where do you get the direction, new agent training, and the support you need? I remember sitting at my desk, watching the agents, and trying to figure out what other agents were doing. Through my observations, I quickly found two things:

1. Most of the agents sitting in the office weren’t selling anything

2. Most of the activities those same agents were doing were not productive activities. (That’s why they weren’t making money). What were those activities? Looking at pretty houses, and attending brokers’ open that had food. Oh, and they were busy ‘getting ready to get ready’ (filing, which today would be playing with tech….).

Where were the successful agents? I soon discovered they usually weren’t in the office! They were out showing properties or listing homes.

What to Do?

By observing these two groups of agents, I decided I didn’t want to be in ‘stay in the office’ group one, because they weren’t selling real estate. I wanted to be in group two. However, I couldn’t figure out how to allocate time to activities, which activities to start with, and how to organize my day to create a successful career.

It’s Confusing

The most confusing thing about starting in the real estate business is that new agents get advice from every direction:

The tech to use
The tech and ‘gizmos’ you must buy
The ‘style’ of sales you must adhere to
The activities to do—and not to do

Unfortunately, most of this advice is probably not in your best interest. It comes from the personal experiences of ‘seasoned’ agents and their natural biases.

Most Real Estate Training Is Not Focused on Real Estate Productivity

You may think that any real estate training program is going to assure your success. All you have to do is learn everything in the program, and you’ll make money. Unfortunately, that’s not true. Why?

The failure of most new agent training programs is due to the fact that they are not organized on a proven new agent start-up business plan.

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There’s no plan for you to follow. There’s no prioritization of activities, no building on the plan, and no method to measure your lead generating, client engagement, and sales results.

Learning ‘Lots of Stuff’ Is Not the Answer

You will learn lots of neat stuff—facts and figures you may find fascinating. However, much of the information you’ll gain will not assure a successful career (look at all those ‘know-it-all’ agents who don’t sell a stick of real estate!). When you graduate from the program, you still don’t know what to do each day, the order in which to do it, why you should do it, and how to measure the results of what you do.

Agents Constantly Looking for the Magic Bullet

Because very few agents have the luxury of starting their business with a proven start-up business plan—designed for new agents—agents have no time management skills. They can’t organize their business and measure results. Instead, they’re always looking for

–what to say to make clients do what they want

–the one tech tool that will do the business for them

–the lead generating funnel (agents pay for those leads) that will assure them gold-plated leads, ready to buy

–the ‘system’ sold by seminar gurus for thousands of dollars, that guarantees them multi-million dollar incomes

What to Look for in a Training or Coaching Program

The magic ingredient is this:

The best new agent real estate training program is built around a business start-up plan.

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What do I mean? Week by week, the program introduces a lead generating source—prioritized just for new agents—gives you the numbers you need to work in that source, and helps you measure results. Now you know, as you proceed through the program, what works for you and how much of that work you need to do to succeed. In addition, the training program shows you how to do each activity. It helps you organize each of your presentations and systems so you have a professional system to follow.

The objective of that special training program is fast productivity, not just knowledge.

Look for the words “foundationed in a business plan for you.”

The training program you choose should not just offer you information. It should consist of a business plan, with specific action items you accomplish each week. Also, it should:

1. Consist of the 4-5 best lead generating activities,prioritized, which you accomplish implmenting during the program

2. Have the training scripts and processes to execute your lead generation and client interactions successfully

3. Always keep you on your business planning track, and help you see that plan clearly with focus on your business

4. Have a method so you can measure your successes, revise your plan, and build a foundation for long-term success.

How did the real estate training you took as a new agent stack up to the four criteria above? Do you need a training program now to get your business on track or back on track?

By the way, online and in classroom training should have the same organization.

Here’s the only training program for new real estate agents foundationed in a proven business start-up plan. This online training program is created for those serious new agents who are determined to get a fast start to success. See it at ***Up and Running in Real Estate.***

Categories 5th Edition Up and Running in 30 Days, action plan, Business Plan, classroom to online training, lead generation, listing presentation, new agent business plan, new agent online training, New Real Estate Agents, online training, presentation skills, Real estate as a career, Real Estate Success, Training, Up and Running in 30 Days, Up and Running in Real Estate
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What Do You Wish You’d Been Told in your First Year in Real Estate Sales?

by Carla Cross

July 14th, 2020

How would you answer this question as a new real estate agent? If only I had known…..

What do you wish you’d been told in your first year in real estate sales? What income did you expect your first year in the business? How would that advice or strategy affected or changed your success?

Why am I asking? I’m the author of the best-selling start-up plan/book for new real estate agents, Up and Running in 30 Days. It’s now in its 5th printing. Through the years, I’ve been updating regularly, so it stays relevant. I want to know, from you, what would have made a positive difference in your career.

Advice Not Taken….

What advice were you given–that you didn’t take–and wish you had? From interviewing thousands of would-be agents,

I know many reject the truism that we must go out and proactively find business. They are looking for ‘a better way’. (They don’t really want to talk to people…..). Too many times, they are left on their own to grasp, believe, and ‘work’ a business plan they create–on their own–that guarantees failure.

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If you had to do it over again, what would you have done differently to get you better results?

Pivot Quickly Enough?

With the advent of the pandemic, our industry has had to pivot quickly. How have you pivoted? How do you need to pivot now? See my advice in my recent webinar, Throw Out Your Business Plan.

Helping Others Succeed

From my surveys of agents under three months in the business, and my many interviews, I know that new agents have much higher income expectations than the reality of the National Association of Realtors’ members’ survey shows. In fact the income for a Realtor under two years in the business was less than $10,000 in 54% of the respondents. (The latest report didn’t break it down further). What were your goals? What was your reality?

Please give me your experience and expertise as I update both my Up and Running in 30 Days program and my online version, Up and Running in Real Estate.

Categories 5th Edition Up and Running in 30 Days, action plan, Business Plan, classroom to online training, creative training methods, expectations, free webinar, new agent business plan, new agent online training, New Real Estate Agents, online training, Pivot business plan, Real estate as a career, Real Estate Sales, Training, Up and Running in 30 Days, What They Don't Teach You in PreLicense School
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The Five Big Reasons New Agents Fail

by Carla Cross

July 8th, 2020

new agents don’t know how to start the business! (Who would?) So, they fill the time with what comes easily.

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Do you know the 5 biggest reasons new agents fail? Here they are.

New agents come into the business, excited because they are ‘in business now for themselves’. They don’t have a “boss”. They can organize their time. They look forward to lots of ‘free time’. They’ve also heard one can make lots of money working 20 hours a week. What a dream world! Worse yet, new agents don’t know how to start the business! (Who would?) So, they fill the time with what comes easily. Most of us are afraid of rejection, and fear what will happen if we talk to human beings and ask them to buy real estate from us. So, we stay away from those activities that invite rejection.

What Comes Easily to the New Agent?

We gravitate toward ‘safe’ activities, such as:

get organized–all day
attend classes–all day
preview properties–all week
observe others–all week
do research and follow-up
Play computer and social media

A friend of mine observes that they seem to be “getting ready to get ready”.

The very dangerous thing about agents creating a daily plan without good business-start-up principles, is that they create habits of failure. In effect, they created their own start-up plan—one that assures low production.

Those 5 Big Reasons

1. Wait too long to lead generate–this is the biggest reason of all. They end up with very few leads–and those few leads are poor ones who won’t buy or sell!

Question: When you started your career, in what month did you start lead generating in earnest?

2. Copy other losers–go preview pretty properties, drink coffee, gossip, etc.

Question: How much time did/do you spend in wasting time?

3. Look for someone to provide them ‘leads‘ (no good producer expects leads to be given to them!)

4. Don’t lead generate at all! (They’re waiting for ‘a better way’)

Question: Were you waiting for someone to provide you leads or did you reject lead generating methods for ‘a better way’?

5. Just hate people (these are those who say ‘I like houses; I just hate people’). These are people who shouldn’t be in sales. I surely don’t blame them. I blame whoever hired them for not screening properly. (I know we can’t be right all the time, but we should be using all the tools available to us, like behavioral profiles, to check our interview conclusions).

So, those are my 5 big reasons. What did I miss?

Up and Running in Real State Starts You Right to an Exceptional Career

If you’ve been in the business less than 2 years and you’re not getting the success you deserve, you need to give yourself the gift of this program. All the training, coaching, and supporting documents are online, so you can go at your own speed and go back as many times as you want.

How this program is different: It is foundationed with a business start-up plan, so you learn how to self-manage a successful business, not just do non-prioritized activities. And, there’s nothing else to buy–no extra cards that stay in your trunk! (And, there’s a coaching component for your manager so support you every step of the way!).

Check it out and see how you can reach your potential–and beyond!

Categories 5th Edition Up and Running in 30 Days, action plan, attitude, Buyers, Coaching, expectations, goals, income, Internet leads, lead generation, new agent business plan, new agent online training, New Real Estate Agents, Real estate as a career, Real Estate Sales, Real Estate Success, Up and Running in 30 Days, Up and Running in Real Estate
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One Huge Change You Need to Make to your Business Plan Right Now

by Carla Cross

April 15th, 2020

Your client wonders what happened to you……are you waiting for the market to bounce back, or are you driving your own career now?

There’s one huge change you need to make to your business plan right now.

In sales courses, we teach that you are to go find a potential client, and take them through the steps to buy or sell a home. But, right now, that’s probably not going to happen. So, what are you going to do? Change our business plan for awhile.

Generally, agents are reacting to the market change in two ways:

Sit and waiting until the market fires up again or

2. Create a plan to drive their success (instead of the market driving success)

Whic type are you?

If you’ve read my book, Up and Running in 30 Days, or have taken my online training course, Up and Running in Real Estate, you know there are two types of lead generation: Proactive and reactive.

a. proactive (you go out and find the lead)

b. reactive (You wait for the lead)

Agents who steadily increase their income rely heavily on proactive lead generation. Agents who create a minimum business rely on reactive lead generation.

The Change You Need to Make Now in your Business Plan

We don’t want to wait until the market sweeps us along. Instead, we need to keep communicating–but communicate differently. Right now, we need to be in a “pre-lead” state of mind. Our communications to our database, our target markets, and our clients need to be different from our regular modes of contact.

Pivoting to a Pre-Lead Generation Plan

What is a Pivot Business Plan? It’s a short-term plan that has the right kinds of communication to the right target markets at the right time. I’ll be sharing my 60-Day Pivot Business Plan in an upcoming webinar, announced next week.

Get ready.

Right now, look at the communications you’re creating with your client base. Are they appropriate for the climate now? Do they ‘ring true’ with who you are? Are they speaking to that target base in a way that is meaningful to the base?

In the next few blogs, I’ll be leading you through a process to create those messages, so you have unassailable confidence in your communications, and are building your business with purpose during this time.

Watch for my webinar, being announced next week, on building that 60-Day Pivot Business Plan so you’re controlling your income, not the market

Agents who steadily increase their income rely heavily on proactive lead generation. Agents who create a minimum business rely on reactive lead generation.

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This is a perfect time for you to launch or re-launch your career with purpose. Up and Running in Real Estate, my online coaching program for agents under 2 years in the business (or want a re-start), will position you for more success than you imagined as the market breaks open again. Why wait and put yourself back 3-6 months? Take advantage now.

Click here to see a sneak preview. It’s fun, it’s fast, and I’ll be your coach–a FREE add-on for this climate!

Categories 5th Edition Up and Running in 30 Days, action plan, Business Plan, Coaching, CRM, database, expectations, FREE real estate coaching, new agent business plan, online training, Real estate as a career, Real Estate Sales, Real Estate Success, Training, Up and Running in 30 Days, Up and Running in Real Estate
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Real Estate Agents: What Do I Do When I’m Home Alone?

by Carla Cross

April 3rd, 2020

This picture represents all the real estate agents who will sit and wait for that blazingly fast market to appear again. Here’s what to do right now.

Real estate agents: Are you “home alone”? Are you wondering what to do to keep your business going? Yes, I know. You’re hearing all these creative and innovative strategies great agents are doing to keep their businesses going. But, what about you?

Let’s get real. For many real estate agents, the reality is that they aren’t so busy that their business just keeps driving them. The truth is that, in our area, the average agent completes between 4 and 5 transactions a year. That just isn’t enough to build a thriving referral business–or to assume that the business will drive you during challenging markets.

What to Do If the Business Isn’t Driving You

I’ve been through several shifting markets before. A few agents keep going, switching their methods of lead generation and service to match the economic climate.

But, many real estate agents aren’t used to having to drive their own success.

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They thrived in a market where the business drove their activities. They’re lost when they have to get up every day, decide what to do, and initiate actions.

What Are You Waiting For?

How do you switch to business habits where YOU drive your success? It’s time to figure that out. I just did a Zoom call with agents in various stages of their businesses. Whether they were very successful or just beginning, they all had feelings of indecision. Why? Because we don’t have all those other people around us. We don’t have clients wanting our services. We can’t lead generate in the same ways. We’re switching methods. We need to deliver different kids of messages.

The Answer

You’re getting all kinds of suggestions about things to do. Great. But, how do you fit those into YOUR business? To answer that question, I made a very simple 2- month business plan template. Sure, it’s not a full-blown business plan. It’s not even beautiful. It’s just workable. I made it to help you think through how you’re going to nudge your business forward right now so you’re positioned and already in the flow of business when the market starts to fire up again (and it will). I’m going to give it to you early next week, so watch for it.

What To Do Now

Get ready to drop these things into your business plan:

The number of people you have in your database; if you don’t have a database, populate one RIGHT NOW!
Identify where you could increase the number of people in your database; Facebook, other social media, community groups, church, hobbies, prior work, Christmas card list, people you exchange services with (dentist, hair stylist, etc.) (What can YOU think of?)
Three methods of communication you’ve heard about that come from contribution during this challenging time (contributing to food banks, making masks, delivering food to emergency workers–you gather up at least 3 of these)
Write down how you could come from contribution and how would you communicate that to your database

For the next few blogs, I’ll be expanding on these 4 points, and will be helping you flesh out that business plan.

Suggestion: Talk to your manager about these four points and get his/her input.

Thought for the day: It’s easier to act yourself into feeling than to feel yourself into action. Jerome Bruner, Psychologist

Just get into action and you’ll feel better!

Online Training: And I’ll Coach You, Too

Click here to watch the video.

Find out more here. Why not get ready for a fast break right now?

Categories 5th Edition Up and Running in 30 Days, action plan, Business Plan, lead generation, Motivation, new agent business plan, New Real Estate Agents, Real estate as a career, Real Estate Sales, Real Estate Success, Training, Up and Running in 30 Days, Up and Running in Real Estate
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In Pre-License? Hit the Ground Running–Now!

by Carla Cross

March 12th, 2020

Are you thinking of going into real estate, or in pre-license study now? Here’s how to assure you start making money fast–unlike MOST new agents!

In pre-license? Here’s how to hit the ground running!

If you’re like most new agents, you wait to start training until AFTER you join an office. Why? Unfortunately, 99% of agents do just that AND don’t sell anything for months!

Think how much faster you could go if you had lots of the organization and training under your belt prior to your first day in the business? Okay. I know. Until you are licensed, you can’t do the things licensed agents can do. But, you can do many things. And all those things get you ready to hit the ground running. At the end of this blog, I’m providing you my great checklist, 30 Things to Do Right Now While in In Pre-License School to Hit the Ground Running. (from my eBook, What They Don’t Teach You in Pre-License School).

New Agents Lose Lots of Time Because They are Not Prepared to Start the Business

New agents generally spend the first 1-4 weeks getting ‘orientated’. Brokers have checklists to assure they get their keys, join the Realtor association, etc., etc., etc. How long do you estimate it takes the new agent just to get those orientation checklists finished? 2-4 weeks? In some cases, they never finish them!!!!! Not only that, they probably think that finishing those checklists assures they are going to be successful agents. Ha!

When Do You Plan to Start Lead Generating?

My studies show that new agents want to make a sale their first month in the business.

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That means you need to start lead generating your first WEEK in the business! From hiring and training hundreds of new agents, I’ve observed they put off the inevitable as long as possible, hoping ‘there’s another way!’ In fact, the more ‘get ready to get ready’ work new agents doing, the worse their habits become and the less money they make!

A Better Method to Get a Check Fast

Instead of waiting until you are licensed, why not get prepared to sell real estate while you are in pre-license school? You can do things like

Decide on the database/CRM you want to use and learn how to use it
Populate your databases with 100-300 potential clients
Prepare an email/hard copy note/letter to all those in your database saying you’ve joined_____________ real estate company

30 Things to Do While in Pre-License School

In fact, as I was writing my eBook, What They Don’t Teach You in Pre-License School, I started thinking about how we could really prepare agents to sell real estate–lots of real estate. That’s how I came up with this checklist. Click here to get it.

By the way, I have used this method to prepare agents to sell real estate as they were in pre-license school. Result: They all started fast and made sales fast.

You Need This! Prepare to Sell Real Estate Fast and Well

This 280+ page eBook is packed with questionnaires, advice, processes, and systems to prepare pre-licensees (and new agents!) for the real world of real estate. I have interviewed thousands of would-be agents, and I know the questions–and dis-information they get! This book gives you the straight scoop!

‘See What They Don’t Teach You in Pre-License School. Only $14.95, and immediately downloadable. Now, a Kindle version, too.

Categories expectations, Interviewing, lead generation, new agent business plan, New Real Estate Agents, onboarding, orientation, pre-license, Real estate as a career, Real Estate Sales, Real Estate Success, Training, Up and Running in Real Estate, What They Don't Teach You in PreLicense School
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Got Your Business Plan Done? Here’s the System Plus Dozens of Tips

by Carla Cross

January 3rd, 2020

Got your business plan done? Why not get dozens of tips to polish (or start) that plan) by looking at the webinar I did a couple of weeks ago?

You’ll get guidelines to organize your whole plan, and you’ll get tips to assure that plan works for 2020!

Click here to see the video and get all the handouts, too. Happy New Year!

Categories Business Plan, database, expectations, Experienced agent, new agent business plan, New Real Estate Agents, Real Estate Sales, Real Estate Success, Technology, webinar
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Are You Committing These 5 Fatal Career Mistakes?

by Carla Cross

October 3rd, 2019

Are you making career mistakes that are costing you success? If you’re not making the money selling real estate you want to make, it’s time for some adjustments in your career habits. Here’s a list of the 5 most common career mistakes real estate agents make, with some advice in how to correct your course fast.

1. Wrong “career roadmap”

Most agents have unrealistic expectations from the business. Examining your preconceptions–and misconceptions– is important to grasping how you got to where you are now–and why. What’s your job description right now? What kind of activities do you spend most of your time doing?

Recommendation: To make money, you should have only three priorities: Lead generating, showing and selling. Are you spending enough time doing those activities now? Analyzing your time and activities is key to gaining a hold on your time management.

For a Time Analysis tool, click here.

2. Following the wrong role models

With real estate changing dramatically, each agent must know the opportunities and challenges inherent in his stage of the ‘career life cycle’. Without realizing it, many agents today are slipping into ‘decline’, hoping that real estate will go back to the ‘good old days’.

Recommendation: If you want to move your career ahead, you must consider yourself in the “growth cycle” of real estate. Why? Because the dramatic changes in the business force us salespeople consistently to examine our businesses and adopt new methods–just as we do when we want to grow a business, not merely maintain it.

3. Not managing your attitude

A recent survey showed that agents expect managers to “keep them up”. Now, just think about it. How many times a day do you get “down”? Unless you carry your manager around in a fanny pack (that’s a picture), and wire him/her into your emotions, your manager just can’t ‘be there for you’ when you need a pep talk.

Recommendation: Find 4 methods to keep your attitude on an even keel. Listen to motivational audios; watch inspiring videos; read the right books.

4. A ‘peaks and valleys’ business

Do you know agents who have a great month, followed by four terrible months–even when the market is good? They do that over and over until it’s their business pattern. They’ve created a ‘peaks and valleys’ business. How did they do that? Mainly, by waiting for the customer to come to them.

Recommendation: If you’re getting more than 25% of your business from re-active sources, (floor time, open houses, Internet leads), you’re playing Russian roulette with your income. If that pipeline freezes, you’re back to being a first-day agent again! Your business should be coming from 75% or more pro-active lead generation (you go out to find the prospects).

5. Spending your marketing dollars wrong

Recently, I was a speaker on business planning at a large regional real estate conference. I asked the agents what their best source of business was. They told me, “Old customers and clients–referrals.” I then asked them how much money they spent on that source. Out of 400 agents in the room, only one knew his investment in his best source!

Recommendation: Plan on spending 60% of your promotional dollars on old customers and clients. They’re your best source of business.

What did I miss? How do agents in your office get off track?

Don’t forget. Click here to get your time analysis tool. This is a very valuable tool that will reveal to you exactly how you’re spending your time–the good, the bad, and the ugly!

Categories 5th Edition Up and Running in 30 Days, attitude, floor time, Internet leads, new agent business plan, New Real Estate Agents, Real estate as a career, Real Estate Sales, Up and Running in 30 Days, Up and Running in Real Estate
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New Agents Speak Out: What Works–What to Avoid

by Carla Cross

September 12th, 2019

Want the ‘real skinny’ on succeeding in real estate? Read what successful newer agents say to do–and what to avoid.

In the latest edition of Up and Running in 30 Days, the new agent’s business start-up plan, I’ve put lots of updates including advice from successful newer agents. Rather than my trying to convince you of these principles myself, here’s what they’ve said:

On Training

Here’s a quote from Kyle Kovats, who was chosen as one of the finalists for the “30 under 30” honors from the National Association of Realtors. These select nominations are agents chosen because they are under 30 and very successful in the business.

Kyle advises: “Find a broker who has a comprehensive training program. Ask if you can speak with agents who have gone through it to get the agents’ perspective on whether it was helpful.”

{Note: Up and Running in 30 Days has tips for you new agents in choosing the right training program—a training program that actually assures you launch a great career).

The Importance of Coaches and Mentors

There’s a lot more to success than just attending even a great training program. Read this from Merrilee Prochaska, “I wish I had understood the importance of a mentor/coach before I began.”

{Up and Running in 30 Days discusses the trend toward coaches, and provides guidance in choosing the right coach for you.}

On What They Wish They’d Done Differently

It’s not all a smooth ride to success! Here are some comments successful agents on what they wish they had done differently

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. From Cerise Paton: “Followed up more and more consistently; understood the time and discipline and numbers needed for lead generation and lead conversion; recognizing the time it took to build trust; going on more appointments, failing more often, and getting better, practicing presentations with friends”.

Gary Richter’s comment on what he would do differently could apply to most new agents: “Contact all of my sphere and ask for business.” Gary admits he was reticent to ask them all for business.

On Prioritizing Your Activities and Lead Generation Sources

Don’t take my word for it that clearly prioritizing your activities as business-producing or business-supporting is key to success. Hear it from Gary Richter, who used Up and Running in 30 Days to start his career. He says his priorities are big reasons he’s succeeding now: “I am cognizant of my daily activities and recognized them as either business producing or business supporting. I spend the majority of my time on business-producing activities.”

And, Diane Honeycutt states, “Take the advice in this plan and be sure you’re not a ‘secret agent’! Develop a work plan and stick to it”.

Here’s what Kyle Kovats, that great ’30 under 30’ nominee, said: “Get out there and just do it. Try different forms of prospecting and see what works. An ounce of action is more powerful than a ton of planning.”

Gary Richter advises: “Get off your computer and go out into the areas. Focus on business-producing activities.”

More great advice from Kyle Kovats: “Be relentless. Follow up with handwritten letters rather than the generic form letters/cards most agents send people. Be unique.”

On the Importance of Client Relationship Management Technology

When I asked those agent and manager contributors the technology new agents should incorporate, here’s what they said:

“CRM and lead management tools”—Diane Honeycutt

“A really good and easy-to-use CRM”—Cerise Paton

“A good CRM”—Chris Cross

So, don’t be like the majority of new agents (and even seasoned agents who put off capturing all those leads in a database and then, even better a CRM!) Start using a database, or better yet, a CRM your first week in the business.

On Spending Money for Leads

Here’s some advice from one of those Top 30 Under 30 finalists, James Pierce: “Don’t pay a dime to sites like Zillow, etc.”

From Cerise Paton: “You will get a lot of calls to sell you leads, google placement, banner ads, shopping carts, you name it. Don’t do it. It either has no value, or you’re not ready for it, or you can’t afford it”

Tip for managers: As you read these comments, ask yourself, “How is my training, coaching, and business start-up plan keeping my new agents on track?” What needs to be changed or refined so I get better results?”

How about YOU?

Are you following these principles? How many have you rejected or violated in your first few months in the business? Why? Success isn’t always easy, but it always has patterns and leaves clues! Don’t try and re-invent the wheel. Follow a proven plan with assured results and you will be wildly successful!

Take a look at what’s in Up and Running in 30 Days: updates in 5th edition. If you’re not reaching your goals as a newer agent (or want to re-start your career), you NEED this detailed start-up plan–chock full of advice that’s up-to-date. only $32.95 plus shipping–and invaluable to your career success. Click here for more information and to order.

I’ve got a bonus, too, for you this month: You’ll also receive my ‘little book of Big Ideas--inspiration and motivation to keep going to success!

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