customer satisfaction

Do Buyers Qualify You?

You qualify buyers, I hope. But, do you think buyers [...]

By Carla Cross|2020-10-07T16:49:09-07:00October 7, 2020|buyer presentation, Buyers, customer loyalty, customer satisfaction, expectations, New Real Estate Agents, presentations, Real estate as a career, Real Estate Sales, Up and Running in Real Estate|Comments Off

Magic Takes the Shot: What Magic Johnson can Teach Us about Business Success

What does your real estate sales business have to do [...]

By Carla Cross|2020-09-22T10:38:53-07:00September 22, 2020|accountability, action plan, Coaching, customer loyalty, customer satisfaction, database, Experienced agent, goals, lead generation, mentor, mission, New Real Estate Agents, Personal promotion, Raving Fans, Real Estate Success, Real estate systems, recruiting, Training, value-added, vision|Comments Off

You Just Lost your Database

Have you heard 'your database is your business'? Read why [...]

By Carla Cross|2020-09-17T17:08:03-07:00September 17, 2020|action plan, Branding, Business Plan, Buyers, CRM, customer loyalty, customer satisfaction, customer service, database, Pivot business plan, Real estate systems, value-added|Comments Off

Business Planning: Do You Know Where You Spent Your $$$ Last Year?

Do you where you spent your money last year? Knowing [...]

By Carla Cross|2019-12-07T12:35:23-07:00December 7, 2019|accountability, Business Plan, Coaching, customer satisfaction, lead generation, Marketing, New Real Estate Agents, Real Estate Sales, Real Estate Success|Comments Off

Gaining Referrals: Do Your Clients Love You Enough to Send You Business?

Gaining referrals: Do your clients love you enough to send [...]

By Carla Cross|2018-08-06T16:14:10-07:00August 9, 2018|Buyers, client referrals, customer loyalty, customer satisfaction, expectations, New Real Estate Agents|Comments Off

Are You Optimizing Your Goldmine of Business?

Are you optimizing your goldmine of business? Are you leaving [...]

By Carla Cross|2018-02-13T17:23:29-07:00February 15, 2018|action plan, Business Plan, client referrals, customer satisfaction, Experienced agent, lead generation, New Real Estate Agents, Real estate as a career, Real Estate Sales, Real estate systems|Comments Off

Do Your Clients Really Love You? How to Find Out

How do you know if your clients really love you? [...]

By Carla Cross|2017-09-08T16:43:21-07:00October 19, 2017|client referrals, customer loyalty, customer satisfaction, expectations, lead generation, Marketing, Marketing with PR, New Real Estate Agents, Real estate as a career, Real Estate Sales, Real Estate Success, value-added|Comments Off

Why New Agents Fail: 5 Main Reasons

Do you know the 5 biggest reasons new agents fail? [...]

By Carla Cross|2017-09-08T16:26:06-07:00October 12, 2017|Business Plan, Coaching, CRM, customer satisfaction, expectations, goals, income, lead generation, New Real Estate Agents, Real estate as a career, Real Estate Sales, Real Estate Success, Training, Up and Running in 30 Days|Comments Off

How to Tell if You’re Really a ‘Value-Added’ Agent

Here's how to tell if you're really a 'value-added' agent. [...]

By Carla Cross|2017-09-07T15:58:15-07:00September 21, 2017|client referrals, customer loyalty, customer satisfaction, expectations, New Real Estate Agents, Personal promotion, Real estate as a career, Real Estate Sales, value-added|Comments Off

Consumers: They’re Choosing You Differently Now

Consumers: They're choosing you differently now. Have you noticed agents [...]

By Carla Cross|2017-07-19T10:25:09-07:00July 21, 2017|client referrals, customer loyalty, customer satisfaction, Experienced agent, lead generation, New Real Estate Agents, Raving Fans, Real Estate Sales, Sales Strategies|Comments Off