Archive for the tag 'sales'

Does your Training Program Measure Up?

You’re an agent just licensed. Or, perhaps, you’re an agent with less than two years in the business. You want to be as successful as you can possibly be. You believe that some of that success will be due to your training program. You’re looking for a great training program. What should you expect from [...]

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First Impressions: How’s your Phone Voice?

Pretend you didn’t know you. Listen to your phone message. What ‘first impression’ are you making? We are so focused on technology today, that we are in danger of forgetting to effectively use that technology.
When I phone an agent today, I have no idea where that agent will answer his or her phone—or from what [...]

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Are You Drowning in Clutter?

Are you drowning in the clutter of your real estate office? Envision your business desk. If I walked into your office, what would I see? Could I see processes and systems you use in providing top quality customer service? Could I see your checklists, posted, so that I knew you followed a regular, proven procedure [...]

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Is Your Listing Process ‘Client-Centered’?

Is your listing process focused on the best interests of your client? The five questions below will help you evaluate your process, and update it for today’s client.
The “Client-Centered” Approach
If what the client wants from us is a “sold” sign on the property, and that’s the only way they rate us highly, then, we [...]

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How Good Was Your New Agent Training?

How valuable was your new agent training to your success ? I don’t mean, did you like it, or did you like the instructor? You’ve been in the business awhile. I want to know how valuable you found it to launching your real estate career—and results—fast.. Why?
I’ve done surveys to managers and to newer agents [...]

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Are You the ‘Ideal Agent’?

In a book about buyer representation I wrote for consumers, I chose the characteristics of an agent who I thought would best serve the consumer. Here’s that list:  

has been in the business three to five years and seems real committed and enthusiastic,
has completed higher level training (Graduate REALTORS® Institute and Certified Residential Salesperson—both REALTOR®-sponsored educational series for [...]

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Are You Ready to Kill Your ‘Sacred Cows’?

We real estate professionals are creatures of habit. One of our favorite sayings is “we’ve always done it that way”. Or, “it won’t work in my area.” However, in this time of great change, we must take a hard, honest look at how we do business—and ask ourselves if it’s really in our best interests [...]

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More Questions: Are you ‘Up and Running’ or Down and Stumbling?

Newer agents: Are you ‘stumbling’ or ‘up and running’? (post 2 on this subject).  It’s estimated that over 50% of new agents fail their first year in the business. From talking with thousands of them throughout my coaching, managing and speaking career, I know why: They can’t answer the questions below. In addition, they may [...]

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Are You Up and Running or Down and Stumbling?

Newer agents: Are you ‘up and running’ or down and stumbling? It’s estimated that over 50% of new agents fail their first year in the business. From talking with thousands of them throughout my coaching, managing and speaking career, I know why: They can’t answer the questions below. In addition, they may be getting little [...]

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Who’s Inspiring You?

Who’s inspiring you when you need it? Who’s motivating you? Maybe you’ve never thought about it, but, in attaining goals, having an inspiring mentor is a huge determinant.
How a Homeless Girl Got to Harvard
Khadijah Williams’s mother was last spotted living in a storage unit in Los Angeles. But, Khadijah isn’t living there. She’s on her way to [...]

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