customer service

• 

How to Create Client ‘Fans’ for Life

We're familiar with 'fans' on Facebook (see my Carla Cross & [...]

By Carla Cross|2016-03-29T13:01:54-07:00March 31, 2016|customer loyalty, customer satisfaction, Experienced agent, New Real Estate Agents, Personal promotion, Raving Fans, Real Estate Sales, Real Estate Success|Comments Off on How to Create Client ‘Fans’ for Life

Read More

• 

What is Your Phone Voice Really Communicating?

What is your phone voice really communicating? Is your phone [...]

By Carla Cross|2014-03-05T15:42:38-07:00March 7, 2014|customer service, Motivation, New Real Estate Agents, Personal promotion, Real Estate Sales, Real Estate Success, Sales Strategies, Training, Up and Running in Real Estate|Comments Off on What is Your Phone Voice Really Communicating?

Read More

• 

How Do You Know if Your Clients Really LOVE You?

How do you know if your clients really love you? [...]

By Carla Cross|2013-06-25T16:45:52-07:00June 27, 2013|customer service, New Real Estate Agents, Real estate as a career, Real Estate Sales, Real Estate Success, Up and Running in Real Estate|Comments Off on How Do You Know if Your Clients Really LOVE You?

Read More

• 

Is Your Trust Level at Platinum–or is It Tarnished?

Is your trust level at platinum--or is it tarnished? We [...]

By Carla Cross|2013-03-12T16:16:58-07:00March 22, 2013|customer loyalty, customer service, New Real Estate Agents, Personal promotion, Raving Fans, Real Estate Sales, Real Estate Success|Comments Off on Is Your Trust Level at Platinum–or is It Tarnished?

Read More

• 

How to Assure Your Clients Love You–Really Love You

How do you assure your clients love you? A more [...]

By Carla Cross|2013-03-12T16:00:16-07:00March 18, 2013|Coaching, customer loyalty, customer service, New Real Estate Agents, Personal promotion, Raving Fans, Real Estate Sales, Real Estate Success|Comments Off on How to Assure Your Clients Love You–Really Love You

Read More

• 

Do Your Customers Really Love You?

Do your customers really love you? How do you know? [...]

By Carla Cross|2012-10-01T14:53:03-07:00October 1, 2012|Buyers, customer loyalty, customer service, lead generation, Marketing, Marketing with PR, New Real Estate Agents, Raving Fans, Real estate systems, Sales Strategies|Comments Off on Do Your Customers Really Love You?

Read More

• 

What in the Heck is a ‘Value-Added’ Agent?

I'm in the midst of writing a training program for [...]

By Carla Cross|2012-09-12T10:27:28-07:00September 12, 2012|New Real Estate Agents, Raving Fans, Real estate as a career, Real Estate Success, Real estate systems, Technology|Comments Off on What in the Heck is a ‘Value-Added’ Agent?

Read More

• 

What Does your ‘Phone Voice’ Say About You?

What does your 'phone voice' say about you? We are so [...]

By Carla Cross|2012-07-02T18:40:30-07:00July 3, 2012|Coaching, Marketing, New Real Estate Agents, Personal promotion, Raving Fans, Real Estate Sales|Comments Off on What Does your ‘Phone Voice’ Say About You?

Read More

• 

Do your Clients Love You Enough to Send you Business?

Do your clients love you enough to send you business? [...]

By Carla Cross|2012-06-19T14:18:22-07:00June 24, 2012|Buyers, customer loyalty, customer service, New Real Estate Agents, Raving Fans, Real Estate Sales, Real Estate Success, Sales Strategies|Comments Off on Do your Clients Love You Enough to Send you Business?

Read More

What Do You Think is the ‘Ideal’ Agent?

What do you think is the 'ideal' agent? What do [...]

By Carla Cross|2012-05-02T16:35:07-07:00May 4, 2012|customer loyalty, customer service, Marketing, New Real Estate Agents, Personal promotion, Real estate as a career, Real Estate Sales, Real Estate Success|Comments Off on What Do You Think is the ‘Ideal’ Agent?

Read More