UP AND RUNNING IN 30 DAYS

I just did a webinar for the National Association of Realtors’ Learning Library on “Getting to Yes”. (Click here to view). During these webinars, I ask the attendees questions to see how well they are communicating to establish trust. One of the questions I asked during this webinar was: Do you use a written customer [...]

Tags: Carla Cross, coach newer agent, consumer demands, customer service, selling real estate, Up and Running

We salespeople can’t sell anything to anyone without first establishing an exceptional level of trust–an increasingly difficult thing to do. The ten tips I shared on in a recent radio show can help sales professionals build a ‘platinum level’ of trust. The Ten Tips 1. Learn non-verbal skills and apply them in writing, on the [...]

Tags: Carla Cross, coach newer agent, consumer demands, customer service, newer agent, selling real estate, success, Up and Running