If you’re unsure whether you will reach your goals, (or even make enough money to stay in the business), ask yourself these 10 questions: 

1.  Do I have a ‘start-up’ plan—a plan that tells me what to do, when to do it, how to do it, and why to do it? (Or, do I just come to the office and ‘go with the flow’)

2. Am I waiting for someone to tell me what to do each day, or do I have focus and purpose with my plan? (it doesn’t work to ask your manager what to do each day, and, as a newer agent just told me, your manager answers, “Mail some postcards.” You wouldn’t expect a Starbucks franchise to ‘guide’ the new franchisee that way, and you’re not going to get a business start with that kind of  piecemeal ‘advice’!)

3. Do I have a daily schedule that is prioritized with the business actions most important to me to assure I make money? (If you’re just relying on your office for its floor time and meeting schedule, you aren’t in the business!)

4. Do I know the best methods of lead generation—and how to implement them? (You can’t wait for ‘training’ that starts in 3 months to start your business!)

5. Do I know the numbers? (how many contacts does it take to get a lead, how many leads to get an appointment, how many appointments to get a listing, showing, how many showings to get a sale, how many marketable listings will sell) (If you don’t, you are destined to be an ‘on accident’ agent—only selling someone something when the stars are aligned).

6. Do I know how long it will take to get a sale? To get a listing? To get a listing sold? (so you can project your income) (New agents tend to wait, and wait, and wait, to get into the business ‘stream’, thinking that there is no time frame to buyers’ decisions—wrong!)

7. Do I have a method of setting goals and tracking accomplishments in the areas above—so I can analyze my specific strengths and challenges in this business? (Most agents never track what they do, so they don’t know what worked—or why what they’re doing isn’t working).

8. Do I have a budget so I know how much money I should be spending in marketing myself/marketing my listings?

9. Do I have someone to talk to regularly, to coach me, to keep me on track, and to help me if I fall off my start-up plan (to keep me from failing)?

10. Do I have a method to keep myself motivated and inspired to keep on keeping on (like a coach or your manager)? 

If you can’t answer the questions above with authority and confidence, you need much more business direction than you’re getting now. It’s time for you to get serious about real estate as a business, and grasp a start-up plan and the support you need to assure your success.

 Resource: See Up and Running in 30 Days, www.carlacross.com. It’s a comprehensive new agent start-up plan with enough training to get you into the field, and focused, starting with your first week in the business. It answers all the questions above. Most people would call it a ‘business plan’, but it’s not. It’s specially created as the appropriate ‘start-up plan’ for the new agent, just as all successful franchises provide their start-up plans for their new franchisees.

Managers: My survey of hundreds of agents under 3 months in the business showed that the majority expected a sale their first month in the business. Guess in what month they are mentally and emotionally out of the business? Month two.

Especially in a challenging market, it’s your job to provide them a comprehensive start-up plan and coach them to it, to assure your investment in them pays off—and their investments in themselves pay off, too.

Whether you’re new or in business for decades, read on. You may be deluding yourself about your path to success.

There are many skills required in this business that people new to it just don’t have. Yet, too often agents believe all they have to do is to start in this business and go to training. They will be successful. Then, when they start failing, they can’t figure out why. In this blog I’ll name 3 qualities and skills you need to develop fast. My question to you is: How are you going to develop or refine them?

Skill # 1: Time management

Most people go into real estate from a field that required them to show up on time, do specific work, and work for at least eight hours. If they didn’t fulfil the minimum requirements of the job, they were fired. Understandably, many people don’t like to work under those strictures. So, they go into real estate where they can name their own hours, work at their own speed, etc. etc. The problem is, with many, that they don’t understand that working at their own speed many be working at a failure speed.

My question: How are you developing your time management skills? Did you bring them from your former business? (Most agents don’t).

Skill # 2; Being accountable to a plan

When I was regional director for a very large international franchise company, I found, as I screened them,  most potential owners and managers had never had anyone hold them accountable. In fact, there was a negative feeling about being held accountable. When you have a ‘boss’, you are accountable to that work plan and to your boss. In real estate, we’re so careful not to step over the boundaries of the independent contractor concept, we rarely hold anyone accountable to anything. The result: Most people never know what the job really is, and whether they are on track to attain their goals.

My question to you is: Who is helping you be accountable for your own success? Who is your coach? (And don’t tell me it is YOU…..)

Skill #3: Implement a plan of action.

It is just amazing to me the kablooey plans of action out there. In another blog, I’ll show you why most of them lead to an agent’s failure. Most of the time, in fact, an agent isn’t provided a plan of action. He/she is just told suggestions or 50 ways to do something. The result: The agent has no idea how to prioritize activities and proceed. He has no idea whether what he is doing every day actually is leading him toward a goal.

My question to you is: Do you have a proven, prioritized plan of action and are you executing it?

So, after I’ve given you 3 skills agents need to succeed, what do you think? Is real estate an ‘independent’ or dependent business? I believe it needs to be a ‘dependent’ business at the beginning. That is, I coach the new agent as he/she starts his/her business. I am the leader. The new agent is the follower (or the struggling agent). There is the dependence. Once the agent ‘has it’, I step back, and become more of a consultant. Have you been a successful follower, so you can learn the business right? If so, why not?

If you haven’t read the great book,  Outliers, get it and read it now. One of the great lessons in the book is that no one succeeds alone. In later blogs, we’ll talk about the ‘community’ it takes to help someone be successful today.

Give me your feedback on the ‘independent’ or ‘dependent’ concept. What do you think?

Getting the guidance you need to succeed: If you’re a new agent (under 1 year), you need Up and Running in 30 Days. If you’re a seasoned agent, you need The On Track to Success in 30 Days System. Why not assure you have a better year in 2012?

Have you ever seen anyone follow a process doggedly–and then fail? Of course. Whether we have a bad road map, a poor teacher, or a lacking coach–it all leads to less than exceptional performance. I know this intimately, as a musician. I’ve worked with musicians who learned a piece of music wrong. Then, they just keep playing it wrong! They can’t seem to break those bad habits–even when they know they are playing it wrong.

The Power of Models

We blithely follow just about anyone’s directions, because we assume they must be good if they’re published (ha!). Or, we follow them because we like them. However, sometimes the plans we are drawn to are really, really bad! We like them because they ask little of us.

Be very critical of the directions, plans, processes, and systems you get from someone. If they are poor, they will lead you in poor directions.

Watch a Failing Real Estate Agent to See What I Mean

So many times, agents come into the real estate business and make up their own ‘version’ of the business. After all, they come into the business to be ‘independent’. If they only knew what they were doing to themselves…..You see them sit around and wait for something to happen. You see them criticize the ‘leads’ they are given. Left to their own devices, they create a plan for failure. The worst thing is that they don’t even realize they are doing it! They think that any plan of action will work to get them to their goals.

Be sure you are using proven plans–whether you are a new agent or a seasoned one. As a seasoned agent, too, you need some latitude in the planning process. Yet, you’ll want to use a process that leads you in the right direction.

Some Business Planning Tips from the ‘Coach’ (That’s me…)

Click here for those 53 business planning tips from the Coach.

New Business Planning Series

If you’re unsure how to start your plan, if you don’t see the benefit of planning, I’ve got some answers for you.  I’ve been working on business planning for years……and I’ve just come up with a series that I think answers questions like, “How do I get started? How do I know what numbers to put in? How can I make my plan useful?  How will I know that it works?”

I call this big program Come See 2012: Beyond the Basics of Business Planning. In it, I’ve created 2 webinars to walk you right through the planning process. I’ve made it simple and straightforward–but not so simple it won’t work!  Along with that, I’ve provided the most updated versions of my planning documents–15 of them!

In addition, I’ve added several bonuses:

• From the Coach: 53 Pointers for your Business Plan
• Biggest Marketing Dos and Don’ts
• Especially for teams: How to use the planning process to teamify and inspire

All for a VERY affordable price of $79. Why not let me walk you through the process, provide inspiration, and confidence that your plan will work to give you a great 2012? Click here for more information and purchase.

Business Planning: How Was your Time Management this Year?

If you’re like most of us, you have much more on your ‘to do’ list than you get to during your business day. What does that have to do with business planning? At this time of year, we need to analyze how we spent our time. Then, we can make adjustments for next year. All of us have the same amount of time, yet, some people seem to know how to optimize it.

We Don’t Manage Time

The notion that we manage time is actually a mis-nomer. We manage activities. Have you ever known an agent who comes into the office every day, seems to work hard, yet makes little money? That person would tell you he manages his time. Yet, his time is spent doing the wrong activities. (Or, maybe, he intends to spend his time in non-productive activities…….).

A Major Principle for Great Time/Activity Management

In Up and Running in 30 Days, (use this program if you’re under a year in the business for business planning) I introduced the principle of categorizing activities so that you can tell whether you are spending your time in activities that will make you money—or not. All real estate activities can be categorized as either

Business producing or

Business supporting

Which are which: Those activities that have you meeting people directly, working with people, and selling houses are business producing. All the rest are business supporting.

I created a tool to easily analyze how you were spending your time, and whether it was productive–or not.

Click here to get my time/activity analysis, excerpted from The Business Planning System for the Real Estate Professional.

Let me know what you found out from your time/activity analysis, and the changes you’re making for next year’s business plan.

New Business Planning Series

If you’re unsure how to start your plan, if you don’t see the benefit of planning, I’ve got some answers for you.  I’ve been working on business planning for years……and I’ve just come up with a series that I think answers questions like, “How do I get started? How do I know what numbers to put in? How can I make my plan useful?  How will I know that it works?”

 I call this big program Come See 2012: Beyond the Basics of Business Planning. In it, I’ve created 2 webinars to walk you right through the planning process. I’ve made it simple and straightforward–but not so simple it won’t work!  Along with that, I’ve provided the most updated versions of my planning documents–15 of them!

In addition, I’ve added several bonuses:

• From the Coach: 53 Pointers for your Business Plan
• Biggest Marketing Dos and Don’ts
• Especially for teams: How to use the planning process to teamify and inspire

All for a VERY affordable price of $79. Why not let me walk you through the process, provide inspiration, and confidence that your plan will work to give you a great 2012? Click here for more information and registration.

This post’s ‘gift’ is my after sale survey. See the link in the body of the blog.

Don’t want to forget to invite you and your agents to a free business planning webinar for your agents, Nov. 29, 1-2 PM PST.

Before you launch right into that business plan for next year, take a look back. Why? Your history will provide clues about how to save time and money for next year.

 Here are three areas of your real estate career, that, with small adjustments, can pay huge dividends.

1. Where’s your money been going? It makes sense that the money you invest in your career  should be giving you pay-offs equal to your investment. Unfortunately, many agents don’t know where they spent the bulk of their money last year. Go back over the past four months.

Add up the moneys you’ve spent to generate business in each of your ‘target markets’–those identifiable groups of people that you build programs around to get business (geographical farm, first-time buyers, etc.) Where are you spending most of your money? Are you getting a good enough ‘return on your investment’? You’ll use this analysis to build your budget for next year, too.

From working with agents in my business planning course, I’ve observed that many agents don’t build a business plan around their best source of business: ‘sold’ customers and clients. Marketing surveys show that it costs six to nine times as much to get a new customer as to keep an old one. So, if you spend more money on your best source, and less on your other sources, you’ll optimize your investment.

2. What are your ‘success’ ratios? Most agents don’t know this one: What are your ratios of listings taken to listings sold? How many of your sellers are you making happy? How many of those sellers are so delighted with your service that they will refer more people to you? In my opinion, a good agent should target  a 80-90%  success ratio in this area.

Why? We all know we need to promote ourselves. The most successful, believable promotions are based on our success records–what we’ve done, not promises. If you have a sign on your desk that says “If you don’t list, you don’t last”–tear it up. Instead, put up a sign that reads, “If your listings don’t sell, you don’t last. Small adjustments, big dividends. (Plus you’ll save lots of marketing dollars.)

3. How ‘delighted’ are your customers? Most so-called ‘business plans’ in real estate merely are goal-setting grids. Focusing only on the ends suggests that the ends justify the means. However, the consumer sure doesn’t think so! These goal setting grids alone lead agents to miss the point of the decade: Top-flight customer service begets more business. That is, not just what you do, but how you do it.

What level of customer service are you providing? Is it just good enough to get through the transaction? Or, is it so great that your customers and clients are thoroughly delighted? (Delighted consumers refer business to you–less cost and more effort equals big pay-offs, right?)  What can you build into your business plan to assure that you’re regularly delighting those you work with?

One of the agents in featured in many of my books, Rick Franz, now provides surveys weekly during the time he works with buyers and sellers. He wants clients to know he cares how they feel about the service, and that he’s dedicated to providing the best service they’ve ever had. Pretty competitive, yes?

Click here to get my after sale survey, one of the dozens of strategies ready to use in my business planning system.

I’ve just started using a new online survey service. Check out zoomerang. It is easy to use and looks very professional.

Although there are dozens of areas to scope in your plan, just taking one hour out of your day now to assess these three areas–and plan adjustments–will assure you make more money this year–and create a better, more pleasant long-term career.

FREE Webinar

Join me on Nov. 29, at 1-2 PM, PST, for a ‘meat-packed’ webinar on business planning: Beyond the Basics of Business Planning. I’ll help you find the hidden problem areas of your business, reveal how to put inspiration into your plan, and give you several strategies for next year. Space is limited! Register today.

Click here to register.

 6. Not focusing on service ‘wow’

Less than 25% of all agents send surveys after closing. According to customer satisfaction surveys today, consumers aren’t exactly thrilled with the level of service. Building a career based on delighted buyers, sellers, and other agents, assures you build a long-term career–at one quarter the marketing dollars expended!

Recommendation: Include a survey at closing with every ‘thank you’ letter and gift you deliver to buyers and sellers at closing.

Click here to download my ‘ After the Sale’ closing survey.

7. Listing properties that don’t sell

What’s wrong with that, you say? After all, you got a sign up. You got sign calls. You made money. But, what about the seller? Was he thrilled with your service? You can bet not. Without knowing it, an agent who lists a property that doesn’t sell provides more negative PR to himself, his company, and the industry than all other real estate behaviors combined.

Recommendation: In your business plan for next year, shoot for 85-90% of your listings selling within normal market time. It’s the way to build a great referral business at low cost.

8. Not qualifying buyers before putting them in your car

When I was a new agent, I put everybody and anybody in my car. My motto was, “Either they get tired and buy from me, or I get too tired to show them any more homes and they don’t buy.” Not exactly professional (and I corrected that habit). Yet, many agents are still putting too many “non-buyers” in their cars.

Recommendation: Use a comprehensive buyer information questionnaire, so you’re sure you’re meeting the needs of that buyer AND working with a bona fide buyer.

9. Not asking directly for loyalty

Recently, an agent told me that he doesn’t ask for loyalty. He thinks, by showing the buyers what a good job he’s doing, they’ll figure out they should be loyal. I’ve got a secret for you: Buyers don’t know that’s what they’re supposed to do–they don’t know the game. How do I know? I tried it that way, too.

Recommendation: Decide where, when, and how you’ll ask for loyalty. Practice your presentation until you’re sold, yourself, on your unique value as a selected ‘pro’. Go to your manager or coach and practice dialogue until you’re comfortable with it. Get feedback on what comes across as beneficial to the client, vs. what is perceived as self-serving.

10. Not building the value of working with you

Let’s get blunt: Why should I work with you? What’s so terrific and different about you and your service, that, out of the ten agents I’ll meet today as I look at open houses, I could spot you as exceptional in a minute? Because, you see, that’s about all it takes for a buyer or seller decide whether they want to entrust tens of thousands of their hard-earned dollars to us!

Recommendation: Write down at least ten talents, skills, and areas of knowledge you possess (not in real estate), that would be benefits to buyers and sellers. Now, attach benefits. Now, say them aloud. Last, create visuals to back up your claims.

Don’t forget: Click here to get my ‘ After the Sale’ closing survey.

Which of these recommendations can you implement to greatly improve your production and profits for next year?

Where can you get more information to get past those career barriers? My consultative resource, The On Track to Success in 30 Days System for the Experienced Agent, gives you dozens of tips on how to figure out what’s right and what’s holding you back in your business. Then, I provide recommendations in each chapter, plus a 30-day regeneration plan.  See more here.

1. Wrong “career roadmap”

 Most agents have unrealistic expectations from the business. Examining your preconceptions–and misconceptions– is important to grasping how you got to where you are now–and why. What’s your job description right now? What kind of activities do you spend most of your time doing?

Recommendation: To make money, you should have only three priorities: Lead generating, showing and selling. Are you spending enough time doing those activities now? Analyzing your time and activities is key to gaining a hold on your time management.

For a Time Analysis tool,  click here.

excerpted from the On Track to Success in 30 Days System for the Experienced Agent.

2. Following the wrong role models

With real estate changing dramatically, each agent must know the opportunities and challenges inherent in his stage of the ‘career life cycle’. Without realizing it, many agents today are slipping into ‘decline’, hoping that real estate will go back to the ‘good old days’.

Recommendation: If you want to move your career ahead, you must consider yourself in the “growth cycle” of real estate. Why? Because the dramatic changes in the business force us salespeople consistently to examine our businesses and adopt new methods–just as we do when we want to grow a business, not merely maintain it.                                              

3. Not managing your attitude

A recent survey showed that agents expect managers to “keep them up”. Now, just think about it. How many times a day do you get “down”? Unless you carry your manager around in a fanny pack (that’s a picture), and wire him/her into your emotions, your manager just can’t ‘be there for you’ when you need a pep talk.

Recommendation: Find 4 methods to keep your attitude on an even keel. Listen to motivational audios; watch inspiring videos; read the right books.

4. A ‘peaks and valleys’ business

Do you know agents who have a great month, followed by four terrible months–even when the market is good? They do that over and over until it’s their business pattern. They’ve created a ‘peaks and valleys’ business. How did they do that? Mainly, by waiting for the customer to come to them.

Recommendation: If you’re getting more than 25% of your business from re-active sources, (floor time, open houses, Internet leads), you’re playing Russian roulette with your income. If that pipeline freezes, you’re back to being a first-day agent again! Your business should be coming from 75% or more pro-active prospecting (you go out to find the prospects).  

5. Spending your marketing dollars wrong

Recently, I was a speaker on business planning at a large regional real estate conference. I asked the agents what their best source of business was. They told me, “Old customers and clients–referrals.” I then asked them how much money they spent on that source. Out of 400 agents in the room, only one knew his investment in his best source!

Recommendation: Plan on spending 60% of your promotional dollars on old customers and clients. They’re your best source of business.

What did I miss? How do agents in your office get off track?

Don’t forget. Click here to get your time analysis tool. This is a very valuable tool that will reveal to you exactly how you’re spending your time–the good, the bad, and the ugly!

Where can you get more information to get past those career barriers? My consultative resource, The On Track to Success in 30 Days System for the Experienced Agent, gives you dozens of tips on how to figure out what’s right and what’s holding you back in your business. Then, I provide recommendations in each chapter, plus a 30-day regeneration plan.  See more here.

I know. You were interviewed and sold on the company’s training program. You thought that was the main criteria for your success. But, if it were true that the training program guaranteed success, all those agents who went through it would be selling up a storm. They’re not. So, here are facts and fallacies about what a company training program can do for you.

Because my start-up business plan, Up and Running in 30 Days, has been a best-seller, the editors there asked me to update it again with a fourth edition Since real estate is changing so dramatically, I wanted to update the potential or newer agent (or even you experienced agents), with the major trends agents need to recognize. This excerpt explores the important trend of company training.

Three Major Concerns with Most Company Training Programs

As a National Association of Realtors Educator of the Year, I certainly support training. However, my observation is that few company training programs today fill the bill of what I judge to be valuable training. There are three problems with company training programs:

1. They aren’t taught as ‘training’. They are taught as ‘education’ (someone tells you all he/she knows, so you know what the teacher knows).

How you’ll know: If the instructor spent almost all the time talking, and you spent little or no time in role playing or in action plans, it really wasn’t training to prepare you to sell real estate. You know a lot, but, what can you DO?

2. They aren’t centered on sales. They’re centered on the technical aspects of our business (new agents conclude that memorizing laws and filling in blanks in forms are most important to their success)

How you’ll know: Look at your training manual. Which is the largest part?

3. They aren’t driven by a business-producing start-up plan (and new agents need order and priorities to decide how to put that training to work every day)

How you’ll know: Were you given a prioritized lead generating, business-developing plan to put to work in your office every day? Did you have to make a daily and weekly schedule and analyze and evaluate it?

Bottom line: What were you taught, what experiences did you have, and what models were you given that prepared you for the day-to-day job of managing your real estate career?

Question: What did you wish would have happened during that training that would have helped you succeed much faster? Let me know. I’m right in the middle of doing my fourth edition of Up and Running in 30 Days!

I just did my first tele-conference (of 2) for purchasers of Up and Running in 30 Days (past 2 months). On this tele-conference, I helped them bash the barriers they were getting in their way to a sale in 30 days. Here were the top three:

Keeping focus

Time management

Staying motivated

Interesting, yes? So, in the blogs this week, I’m going to share some of the tips I gave the attendees for ‘moving the mountain’—bashing the barriers to getting that sale.

Keeping Focus

It sounds so easy, doesn’t it? Just do the activities in Up and Running weekly and you’ll get a sale in 30 days. But, then life gets in the way. One of the most common ways people get bogged down is that they slow down their lead generation to ‘learn stuff’. What category is ‘learn stuff’ in?

Business supporting.

You know, from doing Up and Running, that the more business supporting work you do, the less business producing work you tend to do. That principle is so important, I’m going to put it in quotes:

The more business supporting work you do, the  less business producing work you tend to do.

Tip: Do your weekly schedule from Up and Running each week, and analyze your balance of business-supporting vs. business-producing work.

Coach’s note: I teach agents how to analyze their daily schedules–a very important time management tool that each agent should grab in their own ‘personal management’ game bag.

Engaging your Coach

Get together with your coach, and go over your analysis. What’s getting in your way of doing lead generation? What do you feel you need to know before you get started? Why are you putting off getting started? What’s scaring you? What can your coach do for and with you to help you get past those barriers and start lead generating ‘with a vengeance’?

Big idea: The business starts when you start lead generating. Why not start now and guarantee a great career in our business?

About those bonus tele-conferences: As my ‘thank you’ for purchasing Up and Running in 30 Days, and the coaches’ resource, I’m providing coaching tele-conferences in October. I will be offering them three times, also, in 2012. So, if you’re thinking about purchasing Up and Running for your agents, you’ll be able to take part in these bonus coaching calls, where I personally coach you in using the program most successfully.

TEAM is no longer a four-letter word. The importance and implementation of leadership through teamwork and synergy is back in style in the real estate industry.

You may be a real estate manager, an owner or a team builder—an agent with assistants, buyers’ agents, and sellers’ agents.  You may be an agent in his/her first year of business. No matter what your job, you have probably heard,  or believed, in the past, that real estate is an independent business. You don’t need to work with anyone. You’re on your own. Guess again.

TEAM Again Embraced in the Real Estate Industry-

In the past few years, the concept of TEAM has come back into vogue. Why? Because we’ve gotten more sophisticated in business. We realize that no one succeeds alone. We understand now that people working together create something more substantial than a sum of the parts.

TEAM Trend in Business and in Real Estate

In addition, with the challenges in the business, we finally get that many minds focused on the same task can accomplish much more than each person working as his own little island. Supporting this trend, strong company cultures have emerged which encourage and reward teamwork instead of solely independent achievement.

Franklin D. Roosevelt said,

People acting together as a group can accomplish things which no individual acting alone could ever hope to bring about.

Do You Have a Team–or Just a Group?

If you’ve ever played on a sports team, you know the chaos that ensues when every player tries to be the star—to go her own way. That’s not a team. That’s a group. You may also know the joy of playing on a team that shares a common focus and commitment to excellence. What a difference!

Talking About It is a Slam-Dunk

It’s much easier to talk about teamwork than to create a team. One of the reasons is that most of us have never worked as a team before. I certainly can’t say I worked in real estate sales as a team. Rather, my first experiences in great teams, and then leading teams–comes from the world of music. I’ve created and led teams as a jazz musician. I’ve played in exceptional orchestras (I’m a flutist). I’ve seen conductors pull together one hundred disparate, temperamental, independent musicians as an inspiring team. (It’s a lot like managing a real estate office!).

It’s Not Just About Developing YOU as a Leader

You may think that, as a leader, your job is to find team members that will work well together. That’s true, as far as it goes. But, your ultimate job is to train and coach those team members to start doing some of the leadership jobs you’ve done. That way, you can keep moving to higher levels of leadership. You can expand and sell your business.

One of the Differences Between Group and Team

One of the differences between leading a group and leading a team is that, in a successful team, team members also become leaders, and think like leaders, looking out for the good of the team, not just for themselves, In other words,

leaders develop leadership on their team.

Otherwise, leaders are not really leading. They’re managing—or micro-managing. From developing leadership over a couple of decades, I’ve found four major truisms for developing your team with strong internal leadership. In the next blog, we’ll investigate each of these four major truisms. Identifying these helps you create dynamic teams that can operate without our micro-managing them. What freedom!

My question to you now: Do you believe you’re creating and managing a group, or a team? How do you know?

Agents: Please share this blog and the information below with your manager. I want to help them develop leadership through these effective actions.

Want leadership actions you can put immediately into practice with confidence? Take a look at my subscription series for anyone who wants to step further into leadership: 365 Leadership. You’ll get one leadership action per month that you can put to work in your real estate office. Read what attendees are saying about the program at 365 Leadership.  Join us. It’s profitable and it’s fun–and it’s very affordable!