UP AND RUNNING IN 30 DAYS

When you interviewed, I bet you asked your manager what that manager and company were going to do for you. Did you find out what the expectations were from you to the company? I’ll bet not. So, in these next two blogs, I’ll tell you what I think the agent should do for the company. [...]

We all want success easily. We all want to ‘do it our way’. And, if we’re honest, in our quest for easy success, we’ll all done dumb things. That is, we realized they were dumb–after the fact. So, just because I’m picking on new agents here doesn’t mean I haven’t done many more than just [...]

Tags: Carla Cross, coach newer agent, selling real estate, success, Up and Running

Do you know what motivates you? This is an extremely important question for those of us in self-directed businesses–I’m speaking to you, agents (and to myself, of course). Do you think it’s money? Think again.
Stunning New Research about The Realities of Motivation
In his new book, Drive: The Surprising Truth About What Motivates Us, Daniel Pink [...]

Tags: Carla Cross, coach newer agent, Motivation, selling real estate, Up and Running

You’re an agent just licensed. Or, perhaps, you’re an agent with less than two years in the business. You want to be as successful as you can possibly be. You believe that some of that success will be due to your training program. You’re looking for a great training program. What should you expect from [...]

Tags: Carla Cross, coach newer agent, newer agent, sales, selling real estate, success, Up and Running

Who motivates YOU? Who provides that enthusiasm, that support, that excitement that helps you get out and do exceptional things. Well, if you’re like many agents, when asked that question, they said
their manager
Yet, what if your manager isn’t the type to catch you at the right time, say all the right things, and provide specifically [...]

Tags: Carla Cross, coach newer agent, Motivation, Up and Running

It is amazing to me that agents wait so long to get organized! I remember, though, how confused I was as a new agent. I just didn’t know what to do first. Luckily, though, I quickly found buyers and started selling homes. I’m going to tell you the bare truth: I was not organized, [...]

Tags: buyer presentation, Carla Cross, coach newer agent, customer service, newer agent, selling real estate, success, Up and Running

Do you have the qualities of successful real estate agents? Do you know what they are? In my three decades of working as an agent, and having hired hundreds of real estate agents, I know the qualities that assure success. Here’s the list that I came up with for my book, Become Tomorrow’s Mega-Agent [...]

Tags: Carla Cross, coach, coach newer agent, selling real estate, success, Up and Running

I just did a webinar for the National Association of Realtors’ Learning Library on “Getting to Yes”. (Click here to view). During these webinars, I ask the attendees questions to see how well they are communicating to establish trust. One of the questions I asked during this webinar was:
Do you use a written customer satisfaction [...]

Tags: Carla Cross, coach newer agent, consumer demands, customer service, selling real estate, Up and Running

We salespeople can’t sell anything to anyone without first establishing an exceptional level of trust–an increasingly difficult thing to do. The ten tips I shared on in a recent radio show can help sales professionals build a ‘platinum level’ of trust.
The Ten Tips
1. Learn non-verbal skills and apply them in writing, on the phone, and [...]

Tags: Carla Cross, coach newer agent, consumer demands, customer service, newer agent, selling real estate, success, Up and Running

In our industry, we love to talk about being ‘value-added’. But, how would you know one if you saw one?        Watch the actions, not the words.
If I were a manager, or a seller or buyer, and I wanted to find a value-added agent, here’s what I would look for:

1. Has a database, populates it
This [...]

Tags: buyer agency, buyer presentation, Carla Cross, consumer demands, database, selling real estate