Coaching and New Real Estate Agents and Raving Fans and Real Estate Sales and Real Estate Success and Training and customer service carla on 30 May 2010
It is amazing to me that agents wait so long to get organized! I remember, though, how confused I was as a new agent. I just didn’t know what to do first. Luckily, though, I quickly found buyers and started selling homes. I’m going to tell you the bare truth: I was not organized, [...]
Coaching and New Real Estate Agents and Raving Fans and Real Estate Sales and Real Estate Success and Sales Strategies and customer service carla on 20 May 2010
Pretend you didn’t know you. Listen to your phone message. What ‘first impression’ are you making? We are so focused on technology today, that we are in danger of forgetting to effectively use that technology.
When I phone an agent today, I have no idea where that agent will answer his or her phone—or from what [...]
Coaching and New Real Estate Agents and Raving Fans and Real Estate Sales and Real Estate Success and Training and Up and Running Coaching Companion for Manager and customer service carla on 30 Mar 2010
In our industry, we love to talk about being ‘value-added’. But, how would you know one if you saw one? Watch the actions, not the words.
If I were a manager, or a seller or buyer, and I wanted to find a value-added agent, here’s what I would look for:
1. Has a database, populates it
This [...]
Coaching and New Real Estate Agents and Raving Fans and Real Estate Sales and Training and customer service carla on 23 Mar 2010
Studies show many agents are still operating in the past, without the systems needed to provide that extra value to justify their commissions. Creating your buyer systems provides visual proof to buyers that you are helping them prioritize the parts of the buying process where they need a professional’s expertise.
The Information Hoarder/Revealer Agent Has [...]
Coaching and Motivation and Raving Fans and Real Estate Sales and Real Estate Success and Sales Strategies and Training carla on 18 Jan 2010
Is your listing process focused on the best interests of your client? The five questions below will help you evaluate your process, and update it for today’s client.
The “Client-Centered” Approach
If what the client wants from us is a “sold” sign on the property, and that’s the only way they rate us highly, then, we [...]
Coaching and New Real Estate Agents and Raving Fans and Real Estate Sales and Real Estate Success and Sales Strategies and customer service carla on 19 Dec 2009
We all talk about qualifying buyers and sellers. I hope, as the year folds into 2010, that you’ve made a goal of better qualifying methods for 2010. But, in addition, buyers actively qualify agents to figure out who to work with. (Or, if they just take any agent who comes along, they are disappointed because [...]
Raving Fans admin on 18 Jun 2009
I have a company of about 25 agents. Training is a big issue with us, as I am sure it is with all real estate companies. I have been coached and worked with a variety of coaches over the years, and I have to say, I am very pleasantly surprised at Carla’s ‘Up & Running [...]
Raving Fans admin on 18 Jun 2009
I loved your Up and Running system!! It is the only thing I have seen or heard of that actually maps out the start-up actions needed for this business. Charlie Lewis, Re/Max Equity Group, Inc. Vancouver, Wa.
Raving Fans admin on 18 Jun 2009
The key to recruiting new agents is proving you can make them more
productive than the other firms. Your “Up and Running in 30 Days” should
make that happen. Call all of the new recruits from other firms every thirty
days and see how they are doing. You should be able to bring the most
promising Rookies on board [...]
Subscribe to Carla’s blog
