UP AND RUNNING IN 30 DAYS

Are you drowning in the clutter of your real estate office? Envision your business desk. If I walked into your office, what would I see? Could I see processes and systems you use in providing top quality customer service? Could I see your checklists, posted, so that I knew you followed a regular, proven procedure [...]

Tags: Carla Cross, coach newer agent, customer service, listing presentation, make money fast, newer agent, sales, selling real estate, success, time management, Up and Running

 We all talk about qualifying buyers and sellers. I hope, as the year folds into 2010, that you’ve made a goal of better qualifying methods for 2010. But, in addition, buyers actively qualify agents to figure out who to work with. (Or, if they just take any agent who comes along, they are disappointed because [...]

Tags: buyer agency, buyers, Carla Cross, consumer demands, customer service, selling real estate, success

In a book about buyer representation I wrote for consumers, I chose the characteristics of an agent who I thought would best serve the consumer. Here’s that list:  

has been in the business three to five years and seems real committed and enthusiastic,
has completed higher level training (Graduate REALTORS® Institute and Certified Residential Salesperson—both REALTOR®-sponsored educational series for [...]

Tags: coach newer agent, consumer demands, customer service, sales, selling real estate, success